Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
appointment lookup logoAppointment Lookup
  1. Repair

Freezer display not working

Common reasons your freezer display not working

The most common reasons your freezer display is not working are a malfunctioning electronic control board, bad power supply board or a defective user interface.

  • 51%

    51% of the time it's the
    Electronic Control Board

  • 21%

    21% of the time it's the
    Power Supply Board

  • 14%

    14% of the time it's the
    User Interface

  • 14%

    14% of the time it's the
    Something else

  • Schedule your freezer repair now!

    We can help! Our service technicians have repaired over 24.6M freezers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Common freezer repair parts you may need

    Replacing one of these freezer parts may fix your problem.

    Electronic Control Board Replacement

    If your freezer's display is not functioning, a faulty electronic control board might be the culprit. This board receives power from the power cord or power supply board and transmits signals to the control panel. When the control panel shows no signs of life, it could be due to a malfunctioning electronic control board failing to send signals or power. Issues like a faulty relay or corrupted internal logic can hinder the operation of the electronic control board. To address this, schedule a visit from a Sears Home Services Technician to inspect and repair your freezer's malfunctioning display. The technician will conduct diagnostic tests on the electronic control board and replace it if necessary.

    Power Supply Board Replacement

    If the power supply board is malfunctioning, your freezer won't turn on. Consequently, it won't cool, and the interior and display lights won't illuminate. Additionally, if your freezer features an electronic door lock, it may not engage properly, leading to incomplete door closure. This issue arises because the power supply board in the freezer facilitates the connection between the incoming power from your home's electrical supply and the internal components of the freezer. It also distributes power from the control board to various freezer components. Moreover, a faulty power supply board may fail to safeguard the freezer against power surges, potentially causing harm to electronic components like the main control board. If your freezer isn't powering up, it's advisable to have a Sears Home Services professional examine it and, if necessary, replace the power supply board.

    User Interface Replacement

    A malfunctioning user interface in a freezer prevents you from adjusting settings like the desired temperature. When the user interface fails, communication between the main control board and the interface is disrupted, resulting in improper or no display of settings and status. If you suspect a faulty user interface, it's recommended to have a Sears Home Services professional examine the freezer and replace the interface if needed.

    What to expect when you experience a freezer display not working issue

    How to fix a display not working problem in a freezer

    Fixing most issues where the display is not functioning typically requires replacing either the electronic control board, power supply, or user interface. However, since there could be various reasons for the problem, a comprehensive diagnosis is crucial for resolving it accurately. Understanding the exact cause is vital for determining the cost of the repair.

    Sears Home Services recommendations for fixing a freezer display that is not working

    If the freezer display isn't functioning, there could be several causes. To prevent replacing unnecessary parts, we advise having a Sears Home Services expert conduct diagnostic tests to pinpoint the issue's origin. Our technicians possess extensive experience in diagnosing various freezer malfunctions.

    What to watch for with a freezer display not working diagnosis

    Understanding and diagnosing modern appliances without adequate expertise can pose challenges. Attempting to resolve freezer issues without employing accurate diagnostic methods may result in merely swapping out parts without certainty. Over the past decade, appliances have evolved significantly, with many now incorporating intricate electronic components that are challenging to assess. As a result, do-it-yourself repairs on the latest appliance models are progressively becoming more complex.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.

    Curt C, Mount Carmel, IL


    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!

    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend

    Lynwood L, Dayton, TX

    Repair Freezer Resources

    freezer problems

    Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.

    7 min readMar. 08Freezer
    How do I defrost my freezer?

    Learn how to defrost your freezer with expert tips from Sears Home Services.

    4 min readMar. 22Freezer
    Frost forming inside the freezer image

    Find expert tips for finding the cause of excessive frost inside your freezer.

    5 min readMar. 08Freezer
    Should You Repair or Replace Your Dishwasher?

    The decision to repair or replace a malfunctioning dishwasher can be daunting.

    5 min readJun. 17Dishwasher

    Common freezer symptoms to look out for

    • Freezer clicking
    • Freezer compressor not running
    • Freezer door not closing
    • Freezer drawer problem
    • Freezer fan not working
    • Freezer leaking
    • Freezer leaking water
    • Freezer light not working
    • Freezer not cooling
    • Freezer not turning on
    • Freezer not working
    • Freezer won't make ice