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  1. Repair
  2. Kenmore Elite
  3. Freezer display not working

Kenmore Elite freezer display not working

Common reasons your Kenmore Elite freezer display is not working

The most common reasons your Kenmore Elite freezer display is not working are a malfunctioning electronic control board, bad power supply board or a defective user interface.

  • 57%

    57% of the time it's the
    Electronic Control Board

  • 25%

    25% of the time it's the
    Power Supply Board

  • 7%

    7% of the time it's the
    User Interface

  • 11%

    11% of the time it's the
    Something else

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    Most common repairs needed to fix a Kenmore Elite freezer

    Electronic Control Board Replacement

    When your freezer display is not working, a malfunctioning electronic control board could be causing the problem. The electronic control board receives electrical power from the power cord or power supply board and sends signals to the control panel. When the control panel is dead, a bad electronic control board may not be sending signals or power to the control panel. A bad relay on the circuit board or corrupted internal logic or memory can prevent the electronic control board from working. Have a Sears Home Services Technician examine and repair your freezer display is not working. The technician will perform diagnostic tests on the electronic control board and replace it if it is bad.


    Power Supply Board Replacement

    If the power supply board is bad, the freezer will not power up. The freezer won’t cool and the interior and display lights won’t work. If the freezer is equipped with an electronic door lock, the lock will fail to engage and the door may not close completely. This is because the power supply in a freezer connects the incoming power from your home’s electrical supply to the components inside the freezer. It also sends power from the control board to the freezer. A defective power supply board may also fail to protect the freezer from power surges, potentially causing damage to electronic components like the main control board. If your freezer is not powering up, have a Sears Home Services professional inspect it and replace the power supply board if necessary.

    User Interface Replacement

    A defective user interface in a freezer won’t allow you to adjust settings in the freezer such as the desired temperature. Communication between the main control board and the user interface will fail, and the settings and status won’t display properly or won't display at all if the user interface stops working. If you suspect a failed user interface, have a Sears Home Services professional inspect the freezer and replace the interface if necessary.

    What to expect when you experience a Kenmore Elite freezer display not working issue

    How is the display not working problem fixed?

    Correcting most display not working problems usually involves replacing the electronic control board, power supply or user interface. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer display that is not working

    When the freezer display is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer display not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

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    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

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    Additional possible Kenmore Elite freezer symptoms you may experience

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    • Kenmore Elite freezer leaking water
    • Kenmore Elite freezer light not working
    • Kenmore Elite freezer not cooling
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