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  1. Repair
  2. Samsung
  3. Samsung Freezer
  4. Freezer display not working

Samsung freezer display not working

Common reasons your Samsung freezer display is not working

The most common reasons your Samsung freezer display is not working are a malfunctioning electronic control board, bad power supply board or a defective user interface.

  • 56%

    56% of the time it's the
    Electronic Control Board

  • 20%

    20% of the time it's the
    Power Supply Board

  • 10%

    10% of the time it's the
    User Interface

  • 14%

    14% of the time it's the
    Something else

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    Most common repairs needed to fix a Samsung freezer

    Electronic Control Board Replacement

    When your freezer display is not working, a malfunctioning electronic control board could be causing the problem. The electronic control board receives electrical power from the power cord or power supply board and sends signals to the control panel. When the control panel is dead, a bad electronic control board may not be sending signals or power to the control panel. A bad relay on the circuit board or corrupted internal logic or memory can prevent the electronic control board from working. Have a Sears Home Services Technician examine and repair your freezer display is not working. The technician will perform diagnostic tests on the electronic control board and replace it if it is bad.


    Power Supply Board Replacement

    If the power supply board is bad, the freezer will not power up. The freezer won’t cool and the interior and display lights won’t work. If the freezer is equipped with an electronic door lock, the lock will fail to engage and the door may not close completely. This is because the power supply in a freezer connects the incoming power from your home’s electrical supply to the components inside the freezer. It also sends power from the control board to the freezer. A defective power supply board may also fail to protect the freezer from power surges, potentially causing damage to electronic components like the main control board. If your freezer is not powering up, have a Sears Home Services professional inspect it and replace the power supply board if necessary.

    User Interface Replacement

    A defective user interface in a freezer won’t allow you to adjust settings in the freezer such as the desired temperature. Communication between the main control board and the user interface will fail, and the settings and status won’t display properly or won't display at all if the user interface stops working. If you suspect a failed user interface, have a Sears Home Services professional inspect the freezer and replace the interface if necessary.

    What to expect when you experience a Samsung freezer display not working issue

    How is the display not working problem fixed?

    Correcting most display not working problems usually involves replacing the electronic control board, power supply or user interface. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer display that is not working

    When the freezer display is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. We provide Samsung freezer repair, and our technicians are experienced at diagnosing and solving all types of freezer issues.

    What to look out for with a freezer display not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    The furnace heat exchanger is a crucial component designed to transfer heat from the combustion gases to the air blown through your furnace, ensuring that only clean, warm air circulates through your home.

    A furnace limit switch is a safety device in a furnace that monitors the temperature of the air passing over the heat exchanger. It shuts off the burner if the air becomes too hot, preventing overheating and potential damage to the furnace or your home.

    A humidifier is a device designed to increase humidity levels in a single room or an entire building, improving air quality and comfort.

    Additional possible Samsung freezer symptoms you may experience

    • Samsung freezer won't make ice
    • Samsung freezer not working
    • Samsung freezer not cooling
    • Samsung freezer not cold enough
    • Samsung freezer light not working
    • Samsung freezer leaking water
    • Samsung freezer is not freezing
    • Samsung freezer fan not working
    • Samsung freezer door not closing

    These freezer brands may also experience display not working