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  1. Repair
  2. Samsung
  3. Samsung Freezer

Samsung Freezer is not freezing

Common reasons your Samsung Freezer is not freezing

The most common reasons your Samsung freezer is not freezing are a failed compressor start relay, a locked compressor, or a malfunctioning PCB.

  • 28%

    28% of the time it's the
    Compressor Start Relay

  • 22%

    22% of the time it's the
    Compressor

  • 18%

    18% of the time it's the
    PCB

  • 32%

    32% of the time it's the
    Something else

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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Freezer repair

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    Most common repairs needed to fix a Samsung freezer

    Compressor Start Relay Replacement

    The compressor start relay helps the compressor kick on and run, which is essential for cooling the freezer. If the start relay is malfunctioning, the compressor may fail to start or run intermittently, leading to inadequate cooling and a rise in freezer temperature. You might notice that food isn't freezing properly or that the freezer compartment feels warm. To address this issue, inspect the compressor start relay for any signs of damage or wear. If you suspect the start relay is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty relay.


    Compressor Replacement

    When your freezer is not cold enough, a failed compressor could be causing the problem. The function of a freezer compressor is to compress and pump the refrigerant gas that flows through the sealed system, which in turn absorbs and removes heat from the inside of the freezer, keeping it cool. When the compressor fails, the freezer won't cool. Because the EPA regulates the handling and disposal of all refrigerants, you'll need to have a certified service technician perform the repair. Schedule service through Sears Home Services and we'll send a certified technician to your home to fix your freezer.

    PCB Replacement

    A malfunctioning printed circuit board (PCB) can lead to various failures in a freezer, including a lack of power or cooling. This is because the board serves as the brain of the freezer, controlling operations such as regulating internal temperatures, running fans, and managing defrost cycles. If the PCB fails, it can disrupt communication between many different components. A failing board may also cause a chattering or clicking noise from the freezer. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.

    What to expect when you experience a Samsung freezer not freezing issue

    How is the freezer not freezing issue fixed?

    Correcting most freezer not freezing issues involves replacing the compressor start relay, compressor, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer not freezing problem

    When a freezer is not freezing, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer not freezing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A furnace vent is a critical component of a home's heating system that safely expels exhaust gases produced by the furnace to the outside of the home, ensuring efficient operation and maintaining indoor air quality.

    A garage door extension spring is a type of spring mechanism that assists in opening and closing a garage door by extending and contracting, providing the necessary force to balance and move the door safely.

    A garage door spring is a critical component that counterbalances the weight of a garage door, enabling it to open and close with reduced force, thus ensuring smooth and safe operation.

    Additional possible Samsung freezer symptoms you may experience

    • Samsung freezer display not working
    • Samsung freezer door not closing
    • Samsung freezer fan not working
    • Samsung freezer leaking water
    • Samsung freezer light not working
    • Samsung freezer not cold enough
    • Samsung freezer not cooling
    • Samsung freezer not working
    • Samsung freezer won't make ice

    These freezer brands may also experience is not freezing