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  1. Repair
  2. LG
  3. LG Freezer

LG Freezer is not freezing

Common reasons your LG Freezer is not freezing

The most common reasons your LG freezer is not freezing are a failed compressor start relay, a bad temperature control thermostat, or a malfunctioning PCB.

  • 28%

    28% of the time it's the
    Compressor Start Relay

  • 26%

    26% of the time it's the
    Temperature Control Thermostat

  • 14%

    14% of the time it's the
    PCB

  • 32%

    32% of the time it's the
    Something else

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    Most common repairs needed to fix a LG freezer

    Compressor Start Relay Replacement

    The compressor start relay helps the compressor kick on and run, which is essential for cooling the freezer. If the start relay is malfunctioning, the compressor may fail to start or run intermittently, leading to inadequate cooling and a rise in freezer temperature. You might notice that food isn't freezing properly or that the freezer compartment feels warm. To address this issue, inspect the compressor start relay for any signs of damage or wear. If you suspect the start relay is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty relay.


    Temperature Control Thermostat Replacement

    A common sign of a bad temperature control thermostat is temperature inconsistency within the freezer, leading to either insufficient cooling or excessively cold conditions. You might notice fluctuations in temperature and find items thawing. The freezer may run continuously or cycle frequently, indicating a failure to maintain the set temperature. In some cases, the thermostat might cause the freezer to be entirely non-responsive, leading to a complete lack of cooling.

    PCB Replacement

    When your freezer is not freezing, a malfunctioning electronic control board could be causing the problem. The electronic control board receives signals from various sensors to monitor the temperature inside the freezer. Using the information it receives from these sensors, the board starts or stops the compressor, fans, defrost cycle and other components. A bad internal relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending electric current to the compressor for cooling. When your freezer isn't freezing, schedule service through Sears Home Services. Our technician will visit your home and fix the cooling problem in your freezer.

    What to expect when you experience an LG freezer not freezing issue

    How is the freezer not freezing issue fixed?

    Correcting most freezer not freezing issues involves replacing the compressor start relay, temperature control thermostat, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer not freezing problem

    When a freezer is not freezing, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer not freezing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

    A furnace is a major appliance that heats air distributed throughout a home or building via a ductwork system.

    A furnace blower motor is a crucial component of a home heating system that drives the fan responsible for circulating air throughout the HVAC system and into the living spaces of the home.

    Additional possible LG freezer symptoms you may experience

    • LG freezer not working
    • LG freezer not cooling
    • LG freezer not cold enough
    • LG freezer light not working
    • LG freezer leaking water
    • LG freezer fan not working
    • LG freezer door not closing

    These freezer brands may also experience is not freezing