Repair

Repair

Freezer not cooling

Common reasons your freezer not cooling

The most common reasons your freezer is not cooling are a failed compressor, malfunctioning electronic control board or a bad evaporator.

67% of the time it's the
Compressor

12% of the time it's the
Electronic Control Board

11% of the time it's the
Evaporator

10% of the time it's the
Something else

Common freezer repair parts you may need

Replacing one of these freezer parts may fix your problem.

Compressor Replacement

When your freezer is not cooling, a faulty compressor might be the culprit. The compressor's role is to compress and circulate the refrigerant gas within the sealed system, facilitating the absorption and removal of heat from the freezer's interior to maintain cool temperatures. A faulty compressor will result in the freezer failing to cool altogether. Due to EPA regulations governing the handling and disposal of refrigerants, it's essential to enlist the services of a certified technician for repairs. Contact Sears Home Services to schedule a visit, and we'll dispatch a qualified technician to your home to address the issue with your freezer.

How to replace a freezer compressor start relay

Electronic Control Board Replacement

If your freezer is not cooling, a faulty electronic control board may be to blame. This component is responsible for receiving signals from temperature sensors within the freezer to regulate its internal temperature. Based on these signals, the control board activates or deactivates various components such as the compressor, fans, and defrost cycle. However, a malfunctioning relay or corrupted logic within the circuit board can disrupt the flow of electric current to the compressor, preventing proper cooling. If you're experiencing cooling issues with your freezer, contact Sears Home Services to schedule a service appointment. Our technician will diagnose and address the problem to restore proper cooling functionality to your freezer.

How to replace a freezer electronic control board

Evaporator Replacement

If your freezer isn't cooling, a malfunctioning evaporator might be the culprit. The evaporator plays a crucial role in cooling the air within the freezer. However, if the evaporator develops leaks that release all the refrigerant from the sealed system, the freezer will lose its ability to cool properly. Replacing the evaporator entails recovering and recharging the refrigerant in the sealed system. Since the EPA regulates the handling and disposal of refrigerants, a certified service technician must handle this repair. If your freezer is not cooling at all, contact Sears Home Services to schedule a visit from a technician who can address the issue.

Frequently asked questions about freezers

What to expect when you experience a freezer not cooling issue

How do I fix the not cooling problem in my freezer?

Fixing most issues related to cooling usually requires replacing the compressor, electronic control board, or evaporator. However, since various factors could contribute to the problem, conducting a comprehensive diagnosis is crucial for resolving it effectively. An accurate diagnosis is necessary for determining the extent of the repair needed.

Sears Home Services offers solutions for a freezer that is not cooling

If your freezer isn't cooling properly, there could be various reasons behind it. To prevent unnecessary part replacements, we advise having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians possess extensive experience in diagnosing all kinds of freezer malfunctions.

What to watch for with a freezer not cooling diagnosis

Understanding and diagnosing issues with modern appliances can be tough without the right expertise and training. Trying to fix problems in your freezer without proper diagnostic methods often leads to randomly replacing parts. Appliances, particularly those developed in the last decade, have advanced significantly, with electronic components that are challenging to assess. Repairing the latest appliance models through DIY methods is getting harder over time.

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Fridge repair.

Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.

Curt C, Mount Carmel, IL

Happy!

Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!

Lisa M, Sahuarita, AZ

Freezer repair

Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend

Lynwood L, Dayton, TX

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Glossary Terms

What is a Manual Defrost Freezer?

A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

What is a French-Door Refrigerator?

A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

What is a Furnace?

A furnace is a major appliance that heats air distributed throughout a home or building via a ductwork system.

What is a Furnace Blower Motor?

A furnace blower motor is a crucial component of a home heating system that drives the fan responsible for circulating air throughout the HVAC system and into the living spaces of the home.