Appointment Lookup
646-440-2692
Freezer not turning on
Common reasons your freezer not turning on
The most common reasons your freezer is not turning on are a malfunctioning electronic control board, failed compressor or a bad power supply board.
51% of the time it's the Electronic Control Board
27% of the time it's the Compressor
14% of the time it's the Power Supply Board
8% of the time it's the Something else
Schedule your freezer repair now!
We can help! Our service technicians have repaired over 24.6M freezers. We can fix yours no matter where you bought it.
Common freezer repair parts you may need
Replacing one of these freezer parts may fix your problem.
Electronic Control Board Replacement
If your freezer isn't powering on, it's possible that a faulty electronic control board is to blame. This component gets power from the cord or power supply board and communicates with the control panel. If the control panel isn't functioning, it may be due to a malfunctioning electronic control board. Issues like a faulty relay or internal logic errors can disrupt the board's operation. To address this issue, it's advisable to have a Sears Home Services Technician inspect and repair your freezer. The technician will conduct diagnostic tests on the electronic control board and replace it if necessary.
Compressor Replacement
If your freezer isn't powering up, a faulty compressor might be the culprit. The compressor's role is crucial, as it compresses and circulates the refrigerant gas within the sealed system, extracting heat from the freezer's interior to keep it cool. Without a functioning compressor, the freezer won't cool properly. Due to environmental regulations from the EPA regarding refrigerant handling, it's essential to have a certified technician handle the repair. You can book a service through Sears Home Services, and we'll dispatch a certified technician to your home to resolve the issue.
Power Supply Board Replacement
If the power supply board malfunctions, your freezer may not turn on properly. This means it won't cool, and the interior and display lights won't function either. Additionally, if your freezer has an electronic door lock, it might not engage properly, leading to issues with the door closing completely. The power supply board is crucial as it connects your home's electrical supply to the freezer's components and sends power from the control board. A defective power supply board can also leave your freezer vulnerable to power surges, potentially damaging other electronic components like the main control board. If your freezer isn't powering up correctly, it's advisable to have a Sears Home Services professional inspect it. They can determine if the power supply board needs replacement to ensure your freezer functions correctly.
What to expect when you experience a freezer not turning on issue
How to fix the freezer not turning on problem
Fixing most issues where the freezer fails to turn on typically requires replacing the electronic control board, compressor, or power supply. However, since various factors could contribute to this problem, a comprehensive diagnosis is crucial for effective resolution. Obtaining an accurate diagnosis is essential for determining the cost of the repair.
Sears Home Services advice for a freezer that is not turning on
If your freezer isn't powering up, there could be various reasons for it. To prevent unnecessary part replacements, we suggest having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians possess extensive experience in diagnosing a wide range of freezer problems.
What to consider for a freezer not turning on diagnosis
Diagnosing today's appliances without adequate knowledge and training can pose challenges. Without employing the right diagnostic methods, resolving issues with your freezer may only involve guesswork-based part replacements. Over the past decade, appliances have become highly advanced, often featuring intricate electronic components that are hard to assess. As a result, do-it-yourself repairs on the latest appliance models are becoming more challenging.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Fridge repair.
Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
Curt C, Mount Carmel, IL
Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
Lisa M, Sahuarita, AZ
Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
Lynwood L, Dayton, TX
Frequently Asked Questions
Repair Freezer Resources
Learn the reasons why your deep freezer is leaking water and how to fix the problem.
Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.
Discover why your freezer is only freezing at the bottom with Sears Home Services.
Learn how chest freezers work and how to troubleshoot common problems.
Glossary Terms
A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.