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  1. Repair

Freezer not turning on

Common reasons your freezer not turning on

The most common reasons your freezer is not turning on are a malfunctioning electronic control board, failed compressor or a bad power supply board.

  • 51%

    51% of the time it's the
    Electronic Control Board

  • 27%

    27% of the time it's the

  • 14%

    14% of the time it's the
    Power Supply Board

  • 8%

    8% of the time it's the
    Something else

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    Common freezer repair parts you may need

    Replacing one of these freezer parts may fix your problem.

    Electronic Control Board Replacement

    If your freezer isn't powering on, it's possible that a faulty electronic control board is to blame. This component gets power from the cord or power supply board and communicates with the control panel. If the control panel isn't functioning, it may be due to a malfunctioning electronic control board. Issues like a faulty relay or internal logic errors can disrupt the board's operation. To address this issue, it's advisable to have a Sears Home Services Technician inspect and repair your freezer. The technician will conduct diagnostic tests on the electronic control board and replace it if necessary.

    Compressor Replacement

    If your freezer isn't powering up, a faulty compressor might be the culprit. The compressor's role is crucial, as it compresses and circulates the refrigerant gas within the sealed system, extracting heat from the freezer's interior to keep it cool. Without a functioning compressor, the freezer won't cool properly. Due to environmental regulations from the EPA regarding refrigerant handling, it's essential to have a certified technician handle the repair. You can book a service through Sears Home Services, and we'll dispatch a certified technician to your home to resolve the issue.

    Power Supply Board Replacement

    If the power supply board malfunctions, your freezer may not turn on properly. This means it won't cool, and the interior and display lights won't function either. Additionally, if your freezer has an electronic door lock, it might not engage properly, leading to issues with the door closing completely. The power supply board is crucial as it connects your home's electrical supply to the freezer's components and sends power from the control board. A defective power supply board can also leave your freezer vulnerable to power surges, potentially damaging other electronic components like the main control board. If your freezer isn't powering up correctly, it's advisable to have a Sears Home Services professional inspect it. They can determine if the power supply board needs replacement to ensure your freezer functions correctly.

    What to expect when you experience a freezer not turning on issue

    How to fix the freezer not turning on problem

    Fixing most issues where the freezer fails to turn on typically requires replacing the electronic control board, compressor, or power supply. However, since various factors could contribute to this problem, a comprehensive diagnosis is crucial for effective resolution. Obtaining an accurate diagnosis is essential for determining the cost of the repair.

    Sears Home Services advice for a freezer that is not turning on

    If your freezer isn't powering up, there could be various reasons for it. To prevent unnecessary part replacements, we suggest having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians possess extensive experience in diagnosing a wide range of freezer problems.

    What to consider for a freezer not turning on diagnosis

    Diagnosing today's appliances without adequate knowledge and training can pose challenges. Without employing the right diagnostic methods, resolving issues with your freezer may only involve guesswork-based part replacements. Over the past decade, appliances have become highly advanced, often featuring intricate electronic components that are hard to assess. As a result, do-it-yourself repairs on the latest appliance models are becoming more challenging.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.

    Curt C, Mount Carmel, IL


    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!

    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend

    Lynwood L, Dayton, TX

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    Common freezer symptoms to look out for

    • Freezer clicking
    • Freezer compressor not running
    • Freezer display not working
    • Freezer door not closing
    • Freezer drawer problem
    • Freezer fan not working
    • Freezer leaking
    • Freezer leaking water
    • Freezer light not working
    • Freezer not cooling
    • Freezer not working
    • Freezer won't make ice

    These freezer brands may also experience not turning on