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  1. Repair

Freezer leaking water

Common reasons your freezer leaking water

The most common reasons your freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.

  • 64%

    64% of the time it's the
    Drain Tube

  • 13%

    13% of the time it's the
    Water Tubing

  • 7%

    7% of the time it's the
    Evaporator

  • 16%

    16% of the time it's the
    Something else

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    Common freezer repair parts you may need

    Replacing one of these freezer parts may fix your problem.

    Drain Tube Replacement

    A common reason why water leaks from a freezer is a blocked drain tube. This tube helps remove water created during the automatic defrost process away from the freezer's evaporator to a drain pan at the bottom. If water freezes inside the tube, it blocks the drainage, leading to leaks. If you notice water leaking from your freezer, contact Sears Home Services to schedule a technician to fix the issue at your home.


    Water Tubing Replacement

    If the water tubing in a freezer, whether from the home's water supply to the valve or from the valve to the icemaker, develops a crack, it can lead to various problems. The primary concern is water leakage, as the crack permits water to seep out, leading to puddles around the freezer and potential damage to property. Moreover, the leak could affect the icemaker's performance. It's important to have a Sears Home Services expert address a cracked water tube promptly to prevent potential water damage.

    Evaporator Replacement

    If your freezer is leaking water, a faulty evaporator could be the culprit. The evaporator is responsible for cooling the air inside the freezer. If it develops a leak and releases all the refrigerant from the sealed system, the freezer will fail to cool properly. This can result in melting ice and frost, leading to water leakage. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Due to EPA regulations governing the handling and disposal of refrigerants, a certified service technician is required to perform this repair. If your freezer is not cooling properly, it's essential to have a Sears Home Services Technician inspect and repair the issue.

    What to expect when you experience a freezer leaking water issue

    How to fix the leaking water problem

    Addressing most issues with leaking water typically entails replacing either the drain tube, water tubing, or evaporator. However, given the various potential causes, a comprehensive diagnosis is crucial for resolving the problem effectively. A precise diagnosis is necessary to determine the extent of the repair needed and its associated cost.

    Sears Home Services solutions for a freezer that is leaking water

    If your freezer is leaking water, there could be several reasons behind it. To prevent replacing unnecessary parts, we advise having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians possess extensive experience in diagnosing various freezer malfunctions.

    What to watch out for with a freezer leaking water diagnosis

    What our customers say about us

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    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


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    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A French-door refrigerator features two doors that open side-by-side on the top section for the refrigerator compartment, with a bottom freezer drawer, combining style, efficiency, and easy access to both refrigerated and frozen goods.

    A furnace is a major appliance that heats air distributed throughout a home or building via a ductwork system.

    A furnace blower motor is a crucial component of a home heating system that drives the fan responsible for circulating air throughout the HVAC system and into the living spaces of the home.

    Common freezer symptoms to look out for