Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
appointment lookup logoAppointment Lookup
  1. Repair

Freezer leaking water

Common reasons your freezer leaking water

The most common reasons your freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.

  • 64%

    64% of the time it's the
    Drain Tube

  • 13%

    13% of the time it's the
    Water Tubing

  • 7%

    7% of the time it's the
    Evaporator

  • 16%

    16% of the time it's the
    Something else

  • Schedule your freezer repair now!

    We can help! Our service technicians have repaired over 24.6M freezers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Common freezer repair parts you may need

    Replacing one of these freezer parts may fix your problem.

    Drain Tube Replacement

    A common reason why water leaks from a freezer is a blocked drain tube. This tube helps remove water created during the automatic defrost process away from the freezer's evaporator to a drain pan at the bottom. If water freezes inside the tube, it blocks the drainage, leading to leaks. If you notice water leaking from your freezer, contact Sears Home Services to schedule a technician to fix the issue at your home.


    Water Tubing Replacement

    If the water tubing in a freezer, whether from the home's water supply to the valve or from the valve to the icemaker, develops a crack, it can lead to various problems. The primary concern is water leakage, as the crack permits water to seep out, leading to puddles around the freezer and potential damage to property. Moreover, the leak could affect the icemaker's performance. It's important to have a Sears Home Services expert address a cracked water tube promptly to prevent potential water damage.

    Evaporator Replacement

    If your freezer is leaking water, a faulty evaporator could be the culprit. The evaporator is responsible for cooling the air inside the freezer. If it develops a leak and releases all the refrigerant from the sealed system, the freezer will fail to cool properly. This can result in melting ice and frost, leading to water leakage. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Due to EPA regulations governing the handling and disposal of refrigerants, a certified service technician is required to perform this repair. If your freezer is not cooling properly, it's essential to have a Sears Home Services Technician inspect and repair the issue.

    What to expect when you experience a freezer leaking water issue

    How to fix the leaking water problem

    Addressing most issues with leaking water typically entails replacing either the drain tube, water tubing, or evaporator. However, given the various potential causes, a comprehensive diagnosis is crucial for resolving the problem effectively. A precise diagnosis is necessary to determine the extent of the repair needed and its associated cost.

    Sears Home Services solutions for a freezer that is leaking water

    If your freezer is leaking water, there could be several reasons behind it. To prevent replacing unnecessary parts, we advise having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians possess extensive experience in diagnosing various freezer malfunctions.

    What to watch out for with a freezer leaking water diagnosis

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

    Repair Freezer Resources

    freezer problems

    Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.

    7 min readMar. 08Freezer
    How do I defrost my freezer?

    Learn how to defrost your freezer with expert tips from Sears Home Services.

    4 min readMar. 22Freezer
    Frost forming inside the freezer image

    Find expert tips for finding the cause of excessive frost inside your freezer.

    5 min readMar. 08Freezer
    Should You Repair or Replace Your Dishwasher?

    The decision to repair or replace a malfunctioning dishwasher can be daunting.

    5 min readJun. 17Dishwasher

    Common freezer symptoms to look out for

    • Freezer clicking
    • Freezer compressor not running
    • Freezer display not working
    • Freezer door not closing
    • Freezer drawer problem
    • Freezer fan not working
    • Freezer leaking
    • Freezer light not working
    • Freezer not cooling
    • Freezer not turning on
    • Freezer not working
    • Freezer won't make ice