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  1. Repair
  2. GE Profile
  1. Repair
  2. GE Profile

GE Profile freezer leaking water

Common reasons your GE Profile freezer is leaking water

The most common reasons your GE Profile freezer is leaking water are a clogged drain tube, cracked water tubing or a bad evaporator.

  • 54%

    54% of the time it's the
    Drain Tube

  • 12%

    12% of the time it's the
    Water Tubing

  • 11%

    11% of the time it's the
    Evaporator

  • 23%

    23% of the time it's the
    Something else

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    Most common repairs needed to fix a GE Profile freezer

    Drain Tube Replacement

    A clogged drain tube is often the problem causing a freezer to leak water. The defrost drain tube carries water formed during the automatic defrost cycle away from the evaporator and into the defrost drain pan at the bottom of the freezer. Water can freeze inside the drain tube and prevent water from draining. The water will leak out of the freezer when the defrost drain tube is clogged. When you see your freezer leaking water, schedule service through Sears Home Services. We’ll send a technician to your home to fix the problem.


    Water Tubing Replacement

    If the water tubing in a freezer, either from the home's water supply to the valve or from the valve to the ice maker, develops a crack, several consequences may arise. The most immediate issue is water leakage. The crack allows water to escape from the tubing, potentially causing puddles around the freezer or even spreading to other areas, resulting in property damage. Additionally, the leak may hinder the ice maker from functioning properly. Having a Sears Home Services professional address a cracked water tube promptly is crucial to prevent potential water damage.

    Evaporator Replacement

    When your freezer is leaking water, a bad evaporator can be causing the problem. The evaporator cools the air inside the freezer. When the evaporator leaks all of the refrigerant out of the sealed system, the freezer won’t cool at all. Melting ice and frost can leak water out of the freezer. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Because the EPA regulates the handling and disposal of all refrigerants, a certified service technician is required to perform the repair. When your freezer won’t cool at all, have a Sears Home Services Technician visit your home and fix the problem.

    What to expect when you experience a GE Profile freezer leaking water issue

    How is the leaking water problem fixed?

    Correcting most leaking water problems usually involves replacing the drain tube, water tubing or evaporator. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer that is leaking water

    When the freezer is leaking water it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer leaking water diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

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    Additional possible GE Profile freezer symptoms you may experience

    • GE Profile freezer door not closing
    • GE Profile freezer not cooling
    • GE Profile freezer not working