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  1. Repair

Freezer light not working

Common reasons your freezer light not working

The most common reasons your freezer light is not working are a malfunctioning electronic control board, broken LED light assembly or a bad power supply board.

  • 39%

    39% of the time it's the
    Electronic Control Board

  • 18%

    18% of the time it's the
    LED Light Assembly

  • 13%

    13% of the time it's the
    Power Supply Board

  • 30%

    30% of the time it's the
    Something else

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    Common freezer repair parts you may need

    Replacing one of these freezer parts may fix your problem.

    Electronic Control Board Replacement

    A faulty electronic control board may cause the light in your freezer to malfunction. This board receives signals from the freezer door switch when the door is opened, and it's responsible for sending power to the freezer light. If a relay fails or there's a problem with the internal logic on the circuit board, the control board might not send power to the light. If you notice the freezer light isn't working, it's best to have a Sears Home Services Technician inspect your appliance. They'll determine if the electronic control board needs replacement.

    LED Light Assembly Replacement

    If the light in your freezer isn't functioning, it might be necessary to replace a faulty LED light assembly. This assembly consists of a circuit board and the LED lights responsible for illuminating the freezer's interior. If the circuit board malfunctions, the LED lights won't activate. Replacing the LED light assembly can be challenging in certain freezer models. If you're experiencing issues with the light in your freezer, it's advisable to have a Sears Home Services Technician assess the problem and perform any necessary repairs.

    Power Supply Board Replacement

    If the power supply board malfunctions, the freezer will fail to start up. Consequently, it won't cool, and both the interior and display lights will remain inactive. Moreover, if the freezer features an electronic door lock, it may not engage properly, leading to incomplete door closure. The power supply board is pivotal in connecting the incoming power from the home's electrical system to the freezer's internal components. It also transmits power from the control board to the freezer. A faulty power supply board may also neglect to shield the freezer from power surges, potentially resulting in damage to electronic components like the main control board. If your freezer fails to power up, it's advisable to have a Sears Home Services professional examine it and, if needed, replace the power supply board.

    What to expect when you experience a freezer light not working issue

    How to fix the light not working problem

    Fixing most issues with lights not working typically requires replacing either the electronic control board, LED light assembly, or power supply. However, since there could be various underlying causes, a comprehensive diagnosis is crucial for resolving the issue effectively. An accurate diagnosis is vital for determining the cost of the repair accurately.

    Sears Home Services solutions for a freezer light that is not working

    When the light in the freezer isn't functioning, several factors could be at play. To prevent unnecessary part replacements, we suggest having a Sears Home Services expert conduct diagnostic tests to pinpoint the underlying issue accurately. Our technicians possess extensive experience in diagnosing various types of freezer malfunctions.

    What to examine for a freezer light not working diagnosis

    Diagnosing issues with modern appliances can pose challenges without adequate expertise and training. Attempting to fix problems without employing appropriate diagnostic methods often leads to guesswork when replacing parts. Appliances, particularly those developed in the past decade, have evolved significantly, featuring complex electronic components that are challenging to assess. Consequently, do-it-yourself repairs on the latest appliance models are progressively more demanding.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.

    Curt C, Mount Carmel, IL


    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!

    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend

    Lynwood L, Dayton, TX

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    Common freezer symptoms to look out for

    • Freezer clicking
    • Freezer compressor not running
    • Freezer display not working
    • Freezer door not closing
    • Freezer drawer problem
    • Freezer fan not working
    • Freezer leaking
    • Freezer leaking water
    • Freezer not cooling
    • Freezer not turning on
    • Freezer not working
    • Freezer won't make ice