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  1. Repair
  2. Whirlpool

Whirlpool freezer light not working

Common reasons your Whirlpool freezer light is not working

The most common reasons your Whirlpool freezer light is not working are a malfunctioning electronic control board, broken LED light assembly or a bad power supply board.

  • 39%

    39% of the time it's the
    Electronic Control Board

  • 18%

    18% of the time it's the
    LED Light Assembly

  • 13%

    13% of the time it's the
    Power Supply Board

  • 30%

    30% of the time it's the
    Something else

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    Most common repairs needed to fix a Whirlpool freezer

    Electronic Control Board Replacement

    A malfunctioning electronic control board can keep the light from working in your freezer. The electronic control board receives a signal from the freezer door switch when you open the door and the control board should send current to the freezer light. A failed relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending current to the light. When the freezer light is not working, have a Sears Home Services Technician visit your home and fix the problem. The technician will replace the electronic control board if it’s bad.


    LED Light Assembly Replacement

    When the light is not working in your freezer, you may need to replace a broken LED light assembly. The LED light assembly includes a circuit board and the LED lights that illuminate the inside of the freezer. When the circuit board fails, the LED lights won’t turn on. Replacing the LED light assembly can be complicated in some freezers. When the light isn’t working in your freezer, have a Sears Home Services Technician visit your home and fix the problem.

    Power Supply Board Replacement

    If the power supply board is bad, the freezer will not power up. The freezer won’t cool and the interior and display lights won’t work. If the freezer is equipped with an electronic door lock, the lock will fail to engage and the door may not close completely. This is because the power supply in a freezer connects the incoming power from your home’s electrical supply to the components inside the freezer. It also sends power from the control board to the freezer. A defective power supply board may also fail to protect the freezer from power surges, potentially causing damage to electronic components like the main control board. If your freezer is not powering up, have a Sears Home Services professional inspect it and replace the power supply board if necessary.

    What to expect when you experience a Whirlpool freezer light not working issue

    How is the light not working problem fixed?

    Correcting most light not working problems usually involves replacing the electronic control board, LED light assembly or power supply. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer light that is not working

    When the freezer light is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer light not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

    Additional resources to help you fix your Whirlpool freezer

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    If you thought in-door ice makers were fancy, you ain’t seen nothin’ yet. From French doors to antimicrobial drawers, here’s a look at the latest and greatest fridge features.

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    How do I defrost my freezer?

    While most upright freezers have automatic defrost systems that prevent frost buildup continuously, many chest freezers need to be manually defrosted when ¼ to ½ inch of frost builds up inside the freezer.

    freezer-blog-image-82.jpg
    Kitchen Storage Solutions

    Reduce the amount of clutter in your kitchen with these kitchen space saving ideas. You won’t believe how much stuff you can store!

    Additional possible Whirlpool freezer symptoms you may experience

    • Whirlpool freezer clicking
    • Whirlpool freezer door not closing
    • Whirlpool freezer fan not working
    • Whirlpool freezer leaking
    • Whirlpool freezer leaking water
    • Whirlpool freezer not cooling
    • Whirlpool freezer not working
    • Whirlpool freezer stopped working
    • Whirlpool freezer won’t make ice