
Find out how frost free freezers work and how to troubleshoot common problems.

Chest freezers are essential appliances for households that need extra storage for frozen goods.
Unlike upright freezers, chest freezers provide a spacious, open layout that makes them perfect for storing bulky items or large quantities of food. But how exactly do chest freezers work, and how can you keep them running efficiently? Let’s find out.
KEY TAKEAWAYS
At the core of a chest freezer’s operation lies a simple refrigeration process. Here’s how it works step-by-step:
The compressor pumps refrigerant gas through the system. The compressor pressurizes the refrigerant gas, which raises the refrigerant’s temperature.
The hot, pressurized refrigerant moves through condenser coils on the outside of the freezer or inside the chest freezer cabinet walls – depending on your model.
As the refrigerant cools down in the condenser coils, it turns into a high-pressure liquid.
The liquid refrigerant passes through a capillary tube or expansion valve to lower the liquid refrigerant’s pressure and spray the refrigerant liquid into the evaporator.
Inside the freezer compartment, the low pressure refrigerant liquid absorbs heat as it evaporates back into a gas. This cools down the freezer interior below freezing.
The evaporator inside the chest freezer is refrigerant tubing that runs through the inside walls of the freezer just inside the freezer compartment liner.
A thermostat monitors the internal temperature and cycles the compressor on and off to maintain freezer temperature around 0 degrees or lower depending on the thermostat setting that you choose.
Chest freezers rely on insulation and a sealed lid to maintain low temperatures. This design minimizes energy use and keeps food frozen even during brief power outages.
Over time, frost can build up inside your chest freezer, reducing efficiency and storage space. Defrosting your freezer restores its performance.
When your freezer has 1/4 to 1/2 inch of frost lining the inside walls, it's time to defrost.
Here’s how to do it:
Start by moving the frozen food to ice chests to keep it cold and then unplug the freezer.

Follow these steps to deal with water that will drain out of the freezer during the defrost process:
If you use a drain pan to collect water, you’ll need to monitor the water level in the pan and empty it during the defrost process to prevent it from overflowing.

Pull out the internal defrost drain plug from the bottom of the freezer compartment so water will drain out of the cabinet during defrosting.
Plug the freezer back in and make sure it starts cooling.
Restock the food and monitor the freezer to make sure that it maintains the right temperature.
If the freezer doesn’t cool properly, schedule freezer repair service and we’ll send a technician to your home to fix the problem.
A little regular maintenance goes a long way in extending the life of your chest freezer. Follow these tips to keep it running smoothly:
Inspect the gasket around the lid regularly. If the seal appears cracked or loose, replace it to prevent cold air leaks.
If your chest freezer has exposed condenser coils, dust or vacuum the condenser coils at least twice a year. Clean coils improve efficiency and reduce energy costs.
Use bins or baskets to group similar items together. This makes it easier to find what you need and reduces how long the lid stays open.
Keep your freezer at 0°F (-18°C) for optimal performance. Use a freezer thermometer for accuracy.
Ensure the freezer sits on a level surface. An uneven freezer can cause compressor issues over time.
Annual professional freezer maintenance will keep your appliance in top shape and running smoothly. Our technician will visit your home and check all parts of your freezer including the wiring, condenser coils, lid gasket and cold control thermostat.
The tech will recommend any repairs needed and make adjustments necessary to keep your freezer in top shape and operating properly.
Professional freezer maintenance is especially beneficial if you’re storing a large amount of meat or produce in your freezer that you can’t afford to lose because of an unexpected freezer failure.
Chest freezers are reliable, but they can encounter problems. Here are common issues and how to address them:
Follow these troubleshooting tips to resolve a problem with the freezer not cooling:
Adjust the thermostat and listen for the compressor to start.
If the compressor doesn’t start, unplug the freezer power cord and check the wiring connections on the cold control thermostat.
Reconnect any loose wires and repair any broken wires. Here’s a video that shows how to repair wires:
If you’re not confident that you can safely repair damaged wiring on your own, schedule freezer repair service and we’ll send a Sears Home Services technician to your home to fix the wires for you.
Dirty condenser coils will prevent refrigerant from cooling properly during the cooling cycle and the freezer won’t be able to maintain the set temperature.
When you have a freezer with exposed condenser coils, clean dust and dirt off the coils if they’re dirty.
Frost buildup in a chest freezer is typically caused by a damaged or loose lid gasket.
Inspect the lid gasket and adjust it if needed so it seals properly.
Replace a damaged gasket to prevent moisture from entering the chest freezer.
Knocking noises coming from the compressor typically indicate an internal compressor failure. This type of problem will almost always need to be addressed and repaired by a service technician.
If you hear the compressor try to start followed by a clicking noise, the compressor may be locked up and need replacing or a bad start relay on the compressor is preventing the motor from starting.
If you’re suspect that the freezer has a bad start relay and you’re confident in your DIY skill, you can unplug the freezer and replace the start relay by carefully following the steps in this illustrated repair guide:
How to replace a freezer compressor start relay
Of course, if you’re not confident that you can find a fix the noise problem in your freezer on your own, schedule freezer repair services and we’ll send a technician to your home to fix the problem for you.
Chest freezers are straightforward appliances, but they require regular care to perform at their best.
By understanding how they work, defrosting them properly, maintaining their components, and addressing common issues, you can ensure your freezer runs efficiently for years.
Trust our skilled technicians to repair your freezer promptly, regardless of where you bought it.
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