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  1. Repair
  2. Kenmore

Kenmore freezer compressor not running

Common reasons your Kenmore freezer compressor is not running

The most common reasons your Kenmore freezer compressor is not running are a failed compressor, malfunctioning electronic control board or a bad evaporator.

  • 68%

    68% of the time it's the
    Compressor

  • 7%

    7% of the time it's the
    Electronic Control Board

  • 6%

    6% of the time it's the
    Evaporator

  • 19%

    19% of the time it's the
    Something else

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    Most common repairs needed to fix a Kenmore freezer

    Compressor Replacement

    When your freezer compressor is not running, a failed compressor motor could be causing the problem. The function of a freezer compressor is to compress and pump the refrigerant gas that flows through the sealed system, which in turns absorbs and removes heat from the inside of the freezer, keeping it cool. When the compressor motor fails, the freezer won’t cool at all. Because the EPA regulates the handling and disposal of all refrigerants, you’ll need to have a certified service technician perform the repair. Schedule service through Sears Home Services and we’ll send a certified technician to your home to fix your freezer.


    Electronic Control Board Replacement

    When the freezer compressor is not running, a malfunctioning electronic control board could be causing the problem. The electronic control board receives signals from various sensors to monitor the temperature inside the freezer. Using the information it receives from these sensors, the board starts or stops the compressor, fans, defrost cycle and other components. A bad internal relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending electric current to the compressor for cooling. When your freezer isn’t cooling and the compressor is not running, schedule service through Sears Home Services. Our technician will visit your home and fix the cooling problem in your freezer.

    Evaporator Replacement

    When the compressor is not running in your freezer, a bad evaporator can be causing the problem. The evaporator cools the air inside the freezer. When a damaged evaporator leaks out the refrigerant from the sealed system, the electronic control board will detect the problem and stop the compressor. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Because the EPA regulates the handling and disposal of all refrigerants, a certified service technician is required to perform the repair. When your freezer won’t cool at all, have a Sears Home Services Technician visit your home and fix the problem.

    What to expect when you experience a Kenmore freezer compressor not running issue

    How is the compressor not running problem fixed?

    Correcting most compressor not running problems usually involves replacing the compressor, electronic control board or evaporator. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer compressor that is not running

    When the freezer compressor is not running it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer compressor not running diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

    Additional resources to help you fix your Kenmore freezer

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    10 Cool Refrigerator Innovations

    If you thought in-door ice makers were fancy, you ain’t seen nothin’ yet. From French doors to antimicrobial drawers, here’s a look at the latest and greatest fridge features.

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    Kitchen Storage Solutions

    Reduce the amount of clutter in your kitchen with these kitchen space saving ideas. You won’t believe how much stuff you can store!

    freezer-blog-image-79.png
    How do I defrost my freezer?

    While most upright freezers have automatic defrost systems that prevent frost buildup continuously, many chest freezers need to be manually defrosted when ¼ to ½ inch of frost builds up inside the freezer.

    Additional possible Kenmore freezer symptoms you may experience

    • Kenmore freezer door not closing
    • Kenmore freezer fan not working
    • Kenmore freezer leaking water
    • Kenmore freezer light not working
    • Kenmore freezer not cooling
    • Kenmore freezer not working
    • Kenmore freezer won’t make ice