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  1. Repair
  2. Kenmore
  3. Kenmore Freezer
  4. Freezer won't make ice

Kenmore freezer won't make ice

Common reasons your Kenmore freezer won’t make ice

The most common reasons your Kenmore freezer won't make ice are a failed compressor, old water filter or a faulty dispenser.

  • 45%

    45% of the time it's the
    Compressor

  • 38%

    38% of the time it's the
    Water Filter

  • 7%

    7% of the time it's the
    Dispenser

  • 10%

    10% of the time it's the
    Something else

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    Most common repairs needed to fix a Kenmore freezer

    Compressor Replacement

    When the freezer won’t make ice, a bad compressor could be causing the problem. The ice maker in the freezer won’t eject frozen cubes unless freezer temperature is below 5-degrees. A faulty compressor that won’t cool the freezer below that temperature will prevent the ice maker from working. When the ice maker in your freezer stops working, have it diagnosed and repaired by a Sears Home Services Repair Expert.


    Water Filter Replacement

    Using an old water filter in a freezer can lead to a reduction in water to the ice maker and water dispenser, if present. Over time, the filter's capacity to effectively remove impurities diminishes, causing a decrease in the water flow rate. An insufficient supply of water to the ice maker will prevent it from working properly, and you may also notice a decline in the quality of the ice and dispensed water. An old water filter may no longer effectively remove contaminants, potentially altering the taste or odor of the dispensed water, especially if the filter has been in use beyond its recommended lifespan, typically 6 months.

    Dispenser Replacement

    A faulty dispenser can be the problem when your freezer won’t make ice. The dispenser has controls that turn the ice maker on and off. If a defective control on the dispenser doesn’t send power to the ice maker, the ice maker won’t work. If the ice bin is full of ice but the door on the dispenser ice chute won’t open, then you may also need to replace a faulty dispenser. Have a Sears Home Services Technician visit your home and check the freezer when it won’t make ice. The technician will replace the dispenser if it’s faulty.

    What to expect when you experience a Kenmore freezer won't make ice issue

    How is the won't make ice problem fixed?

    Correcting most won't make ice problems usually involves replacing the compressor, water filter or dispenser. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer that won't make ice

    When the freezer won't make ice it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer won’t make ice diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A furnace limit switch is a safety device in a furnace that monitors the temperature of the air passing over the heat exchanger. It shuts off the burner if the air becomes too hot, preventing overheating and potential damage to the furnace or your home.

    A humidifier is a device designed to increase humidity levels in a single room or an entire building, improving air quality and comfort.

    A generator stator is the stationary part of a generator that, together with the moving rotor, plays a crucial role in electricity generation. It consists of coils where electric power is produced through electromagnetic induction.

    Additional possible Kenmore freezer symptoms you may experience

    • Kenmore freezer not working
    • Kenmore freezer not freezing
    • Kenmore freezer not cooling
    • Kenmore freezer light not working
    • Kenmore freezer leaking water
    • Kenmore freezer fan not working
    • Kenmore freezer door not closing
    • Kenmore freezer compressor not running

    These freezer brands may also experience won't make ice