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  1. Repair
  2. KitchenAid

KitchenAid freezer leaking

Common reasons your KitchenAid freezer is leaking

The most common reasons your KitchenAid freezer is leaking are a clogged drain tube, dead ice maker assembly or a bad evaporator.

  • 42%

    42% of the time it's the
    Drain Tube

  • 14%

    14% of the time it's the
    Ice Maker Assembly

  • 11%

    11% of the time it's the

  • 33%

    33% of the time it's the
    Something else

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    Most common repairs needed to fix a KitchenAid freezer

    Drain Tube Replacement

    A clogged drain tube is often the problem causing a freezer to leak water. The defrost drain tube carries water formed during the automatic defrost cycle away from the evaporator and into the defrost drain pan at the bottom of the freezer. Water can freeze inside the drain tube and prevent water from draining. The water will leak out of the freezer when the defrost drain tube is clogged. When you see your freezer leaking water, schedule service through Sears Home Services. We’ll send a technician to your home to fix the problem.

    Ice Maker Assembly Replacement

    Water leaking from the freezer can be caused by a bad ice maker assembly. If the ice maker fails to eject a batch of frozen ice cubes in its mold and then activates the water fill valve to fill the ice mold, the fill water will spill out of the ice mold and leak into the freezer. Replacing the ice maker assembly will fix this type of leaking problem. When your freezer leaks, have a Sears Home Services Technician visit your home and fix the issue.

    Evaporator Replacement

    When your freezer is leaking, a bad evaporator can be causing the problem. The evaporator cools the air inside the freezer. When the evaporator leaks all of the refrigerant out of the sealed system, the freezer won’t cool at all. Melting ice and frost can leak water out of the freezer. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Because the EPA regulates the handling and disposal of all refrigerants, a certified service technician is required to perform the repair. When your freezer won’t cool at all, have a Sears Home Services Technician visit your home and fix the problem.

    What to expect when you experience a KitchenAid freezer leaking issue

    How is the leaking problem fixed?

    Correcting most leaking problems usually involves replacing the drain tube, ice maker assembly or evaporator. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer that is leaking

    When the freezer is leaking it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer leaking diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.

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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!

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    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend

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    Additional resources to help you fix your KitchenAid freezer

    10 Cool Refrigerator Innovations

    If you thought in-door ice makers were fancy, you ain’t seen nothin’ yet. From French doors to antimicrobial drawers, here’s a look at the latest and greatest fridge features.

    image of a fridge and freezer
    5 Most Common Freezer Problems and Solutions

    Don’t let your freezer freeze you out. We’ll help identify the likely causes of the most common freezer repairs.

    Has your frozen food lost its chill? Is your meat so freezer-burnt it’s entirely white? Is the freezer moaning and groaning like Old Man Winter himself — or worse, not working at all?

    When your freezer isn’t doing its job, it might not be a catastrophe requiring a repair or all-out replacement. Before calling in the experts for a repair, you can sometimes do a little sleuthing yourself — armed with some inside information from the technicians at Sears.

    How do I defrost my freezer?

    While most upright freezers have automatic defrost systems that prevent frost buildup continuously, many chest freezers need to be manually defrosted when ¼ to ½ inch of frost builds up inside the freezer.

    Additional possible KitchenAid freezer symptoms you may experience

    • KitchenAid freezer door not closing
    • KitchenAid freezer drawer problem
    • KitchenAid freezer leaking water
    • KitchenAid freezer leaks water
    • KitchenAid freezer light not working
    • KitchenAid freezer not cooling
    • KitchenAid freezer not working

    These freezer brands may also experience leaking