Appointment Lookup
646-440-2692
GE Freezer ice maker not working
Common reasons your GE Freezer ice maker not working
The most common reasons for your GE freezer not making ice problem include a failed icemaker assembly, faulty water valve and a defective electronic control board.
40% of the time it's the Icemaker Assembly
28% of the time it's the Water Valve
16% of the time it's the Electronic Control Board
16% of the time it's the Something else
Schedule your freezer repair now!
We can help! Our service technicians have repaired over 20,000 GE freezers. We can fix yours no matter where you bought it.
Most common repairs needed to fix a GE freezer
Icemaker Assembly Replacement
When the ice maker in your GE freezer is not making ice, try resetting the ice maker according to the instructions in the owner’s manual. Sometimes, unplugging the freezer or shutting off the house circuit breaker for the freezer to completely disconnect power for 5 minutes will reset the ice maker. After restoring power, the ice maker may begin working. If not, schedule freezer repair service and we’ll send a Sears Home Services technician to your home to fix the problem.
Water Valve Replacement
The water valve is activated by the ice maker to refill the ice mold following harvest of ice cubes from the ice maker assembly. If you hear the buzz of the water valve activating after the ice cubes drop into the ice storage bin and the water valve doesn’t open properly to fill the ice mold with water, schedule refrigerator repair service to have a Sears Home Services technician visit your home and replace the water valve if it’s bad.
Electronic Control Board Replacement
The electronic control board supplies power to the ice maker assembly in the freezer. When your GE freezer is not making ice, a defective electronic control board may not be supplying the ice maker assembly with power. Resetting the electronic control board may fix that problem. Unplug the freezer for 5 minutes to completely disconnect electrical power from the appliance for 5 minutes. Plug the power cord back in to restore power and the control board will reboot and reset. If the ice maker still doesn’t work after resetting the electronic control board, have a service technician examine the freezer and fix the problem.
What to expect when you experience a GE freezer not making ice
How is the GE freezer not making ice problem fixed?
Correcting most ice maker problems in a GE freezer usually involves replacing the ice maker assembly, water valve or electronic control board. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a GE freezer not making ice
When the freezer won't make ice it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.
What to look out for with a freezer won’t make ice diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your GE freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Fridge repair.
Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
Curt C, Mount Carmel, IL
Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
Lisa M, Sahuarita, AZ
Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
Lynwood L, Dayton, TX
Frequently Asked Questions
Repair Freezer Resources
Learn the reasons why your deep freezer is leaking water and how to fix the problem.
Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.
Discover why your freezer is only freezing at the bottom with Sears Home Services.
Learn how chest freezers work and how to troubleshoot common problems.
Glossary Terms
A freezer bag is a specially designed plastic bag used for the cold storage of food in the freezer, offering protection against freezer burn and preserving the food's freshness and flavor over extended periods.
A freezer compressor is a vital component of a freezer's refrigeration system, functioning as a pump to circulate refrigerant through the system, which cools the interior by absorbing and expelling heat.
A freezer door gasket is a flexible seal that outlines the edge of the freezer door, ensuring an airtight closure to maintain cold temperatures inside and prevent warm air from entering.
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.