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83 Customer Reviews
Professional Appliance Repair Services in Rochester by Sears Home Services
Servicing neighborhoods in Rochester NY
Schedule service your way
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Appliance Repair You Can Count On in Rochester, New York
When a home appliance breaks down, quick action matters. At Sears Home Services, we deliver dependable appliance repair throughout Rochester, New York. Whether it's a malfunctioning oven, a leaking washer, or a fridge that's lost its chill — we're here to help with fast, expert service.
With a focus on quality, convenience, and customer care, our local team brings appliance repair services directly to your door — no guesswork, no hassle.
What We Repair in Rochester
Our technicians are trained to resolve a wide range of appliance problems. From performance issues to part replacements, we're equipped for both standard and specialty repairs, including:
- Refrigerator repair: Cooling failures, ice maker issues, and broken seals
- Dishwasher repair: Water drainage, leaks, and poor cleaning cycles
- Washing machine & dryer repair: Drum problems, spinning failures, and temperature faults
- Range, oven & cooktop repair: Burners not lighting, uneven heating, or control panel errors
- HVAC & furnace service: Inconsistent airflow, thermostat issues, and ignition failures
We work on all major appliance brands, including GE, Samsung, Whirlpool, LG, KitchenAid, Frigidaire, Kenmore, and others — plus high-performance models like Bosch, Electrolux, and JennAir.
Why Sears is the Right Choice for Appliance Repair
Unlike generic appliance repair services, we deliver a tailored experience backed by:
- Skilled, certified technicians
- Clear, upfront estimates with no surprise fees
- Same-day or next-day appointment availability in many cases
- Nationally trusted service, delivered locally
- Work covered by warranty and our Satisfaction Guarantee
Our goal? To restore your appliances efficiently and affordably — the first time.
How It Works: Our Simple 3-Step Process
1. Schedule Service
Book online or call — flexible time slots and local availability make it easy to get started.
2. Get a Diagnosis
A technician will arrive at your home, inspect the issue, and explain exactly what is needed.
3. Complete the Repair
We'll get your appliance back up and running using high-quality replacement parts — quickly and reliably.
A Word from Our Local Sears Home Services Technician
As a local technician with over 15 years of experience in Rochester, NY, I've seen it all when it comes to appliance repair. From the bustling neighborhoods of High Falls to the quiet streets of Brown Square, I've had the pleasure of helping our community keep their homes running smoothly. Working with appliance repair by Sears Home Services, I can confidently say that our team is committed to providing efficient and reliable service. Whether it's a finicky fridge or a stubborn stove, we're here to get things back on track. Our local knowledge and dedication to excellent customer service make us the go-to choice for appliance repairs in Rochester.
Schedule Appliance Repair in Rochester, New York
Don’t let a malfunctioning appliance disrupt your home life. Choose Sears Appliance Repair in Rochester for dependable, local service — whether you're in the city center, uptown, or suburban neighborhoods — we’re nearby and ready to help.
Book your appliance repair now or call us at 1-802-613-1926 to speak with a representative. We’re often available the same day in neighborhoods across Rochester.
HOW IT WORKS
EASY SCHEDULING
Book online in less than a minute.
DIAGNOSTIC FEE
Apply your diagnostic fee to the costs of repair.
EXPERT TECHNICIANS
Save up to $150 on your repair if you enroll in a home warranty.
Learn about our most common repair services
WHY SEARS HOME SERVICES?
HAPPY CUSTOMERS
Average of 4,000,000+ homes serviced/year. Over 1,000,000 5-star ratings.
FLEXIBLE SCHEDULING
Available 6 days a week in most areas.
EXPERT TECHNICIANS
2,500+ manufacturer-trained technicians with an average of 10+ years of experience.
QUALITY PARTS FOR HUNDREDS OF BRANDS
Repairs for most major brands, no matter where you bought it.
Brands we repair
We repair most major brands, no matter where you bought it.
FIVE STAR SERVICE
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it.
D O
June 19, 2025
Showed up on time, very professional and knowledgeable. I would recommend them
Source: Google
Manuel R
June 16, 2025
Terrific.
Source: Google
Jean F
June 03, 2025
Tyler arrived on time and as scheduled. He did diagnostics on washer and everything checked out. Determined that issue was caused by my inappropriate response in trying to correct off balance load. Tyler gave me information on how to prevent this from happening again. Tyler was friendly, professional and knowledgeable and I enjoyed working with him.
Source: Google
Carole F
May 28, 2025
Tyler was knowledgeable, helpful, & the best!
Source: Google
Robert A
May 27, 2025
Tech was courteous and professional - washer motor was shot, but he also noticed metal shavings indicating the suspension system was also failing - he recommended not repairing the unit
Source: Google
robert S
May 27, 2025
Our appliance repair guy was awesome
Source: Google
Julie D
May 21, 2025
William was courteous and explained the problem (and options) clearly.
Source: Google
Tom D
July 17, 2025
Source: Google
Brian S
June 22, 2025
Source: Google
Carly C
June 22, 2025
Source: Google
LEARN MORE ABOUT OUR SERVICES
APPLIANCES
SEARS APPLIANCE REPAIR SERVICES NEAR YOU -- WE REPAIR ALL MAJOR APPLIANCES
Repair Resources
Dealing with a washing machine that won't stop filling with water can be a frustrating experience.
Discover the factors that influence the average lifespan of a furnace, signs it needs replacement, and how to prolong its life with tips from Sears Home Services.
Discover solutions to the 5 most common washer problems with these practical hints and tips from Sears Home Services.
Glossary Terms
A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.
A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.
A convection oven is a kitchen appliance that uses a fan to circulate hot air around food, cooking it more evenly and often more quickly than a traditional oven.
A convection range is a kitchen appliance that features a convection oven, which uses a fan and exhaust system to circulate hot air around the food, resulting in faster, more even cooking and baking compared to conventional ovens.
Common Appliance Symptoms
The most common reasons your Amana dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.
The most common reasons your Kenmore Elite refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Maytag refrigerator stopped working are a locked compressor, damaged evaporator or a defective electronic control board.
The most common reasons your Bosch dishwasher has no heat are a defective electronic control board, clogged water valve or a broken detergent dispenser.
The most common reasons your Kenmore Elite microwave has no power are a bad thermostat, malfunctioning electronic control board or a broken switch.
The most common reasons your Kenmore refrigerator is noisy are a faulty ice maker assembly, defective electronic control board or a locked compressor.