
Refrigerator Repair
Fridge not cooling or leaking? Hard water scale strains ice makers and water lines. Book Rochester service today.
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Looking for appliance repair near you in Rochester? We serve Henrietta, the Maplewood Historic District, the 14621 corridor, and surrounding communities with manufacturer-trained technicians who service Whirlpool, Samsung, LG, Maytag, and more — with most repairs completed in a single visit.

Fridge not cooling or leaking? Hard water scale strains ice makers and water lines. Book Rochester service today.
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Washer won't spin or dryer won't heat? We fix laundry issues in basement hookups. Schedule your repair now.
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Cloudy dishes, standing water or a dishwasher that won't drain? Get fast, reliable Rochester repair. Book online.
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Oven won't heat or burner won't ignite? Our techs fix gas and electric ranges. Schedule service today.
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Built-in or over-the-range microwave dead or sparking? We diagnose and repair it fast. Book your appointment.
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Freezer frosting over or not freezing? We repair freezers and more major appliances. Schedule Rochester service.
Schedule RepairIf an appliance issue returns within 30 days for reasons related to the original Sears Home Services repair, qualifying parts and labor are covered at no additional cost. Details and exclusions apply. Click for more details.
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Rochester's hard municipal water — roughly 7 grains per gallon of dissolved minerals drawn from Hemlock, Canadice, and Lake Ontario sources — is one of the biggest hidden stressors on local appliances. Scale from calcium and magnesium builds up inside dishwashers, washing machines, and refrigerator water lines, reducing efficiency and shortening component life. Add long, snowy winters and humid July and August afternoons, and appliances here work hard year-round. Many homes in the Maplewood Historic District and the 14621 area date to before 1940, with compact kitchens, basement laundry hookups, and older wiring that can complicate repairs and installs. Our manufacturer-trained technicians understand these local conditions and know what to look for.
A refrigerator that won't hold temperature is one of the most urgent calls we get. In many older Rochester kitchens with narrow doorways and limited alcove widths, standard-depth and counter-depth units are common, and their condenser coils clog easily with dust and pet hair. Hard water also takes a toll on ice makers and water lines, causing scale that blocks flow and leads to leaks or no ice at all. Failing door gaskets, a faulty evaporator fan, or a defective compressor can also drive up interior temperatures. Our technicians diagnose the exact cause and provide a quote before any work begins. Periodic coil cleaning and water-line inspection help prevent repeat failures.
When a washer won't spin or drain, standing water and soaked laundry follow fast. Rochester's hard water accelerates scale buildup inside pumps, valves, and hoses, and it forces many households to use more detergent — which can leave residue that clogs drains. In older homes with basement laundry, long or aging drain lines add to the problem. Worn drive belts, a clogged drain pump, a failed lid switch, or a faulty control board are common culprits. Our manufacturer-trained technicians repair both top-load and front-load machines, including durable standard units common in rental properties. Regular cleaning cycles and periodic descaling extend the life of these components.
A dryer that runs but won't heat is a frequent complaint across Rochester, especially in historic homes where dryers sit in basements or back rooms with long, sometimes undersized vent runs. Restricted venting traps heat and lint, straining the heating element and creating a fire risk. Common failures include a burned-out heating element, a faulty thermal fuse, a bad thermostat, or a failing igniter on gas models. Our technicians service both electric and gas dryers and can identify venting problems during the visit. Annual vent cleaning improves drying performance and safety.
Hard water is especially tough on dishwashers here, leaving cloudy film on dishes and mineral scale on spray arms and internal components. Over time that buildup shortens the life of pumps, valves, and heating elements, and it can lead to poor draining or leaks. Worn door seals, clogged filters, and failed drain pumps are frequent causes. In many older or rental kitchens that lack pre-installed dishwasher space, portable and replacement-fit units are common, and we service those too. Using rinse aid and running periodic descaling cycles helps counter Rochester's mineral content.
An oven that heats unevenly or won't reach temperature makes everyday cooking frustrating. In Rochester's older homes with both gas and electric service, ignition and igniter failures are among the most common repair drivers, along with faulty bake or broil elements, worn temperature sensors, and aging wiring. Compact historic kitchens typically house standard 30-inch ranges rather than oversized professional models, which keeps most repairs straightforward. Our manufacturer-trained technicians test heating elements, sensors, and control boards to pinpoint the issue and quote the fix. Keeping the oven clean and checking door seals supports even, efficient heating.
Rochester's cold, snowy winters make reliable heating essential, and hot, humid stretches in July and August make working air conditioning just as important. Many older homes rely on furnaces or boilers with retrofitted central air, and aging systems drive steady repair and replacement demand. Common issues include a furnace that won't ignite or short-cycles, a heat pump that struggles to keep up in extreme cold, and central AC that won't cool during summer humidity. Road salt and basement moisture can also affect components over time. Sears Home Services repairs central air, heat pumps, and furnaces, and yearly maintenance helps systems run efficiently through both seasons.
Costs vary by appliance and the specific problem. Your manufacturer-trained technician diagnoses the issue on-site and provides an exact quote — parts and labor — that's locked in once provided, so the price won't change after you approve it. A diagnostic fee of $90 to $150 depending on the appliance applies, and it's waived if you proceed with the repair.
We're available 6 days a week with early morning to evening appointments. Same-day appointments may be available in your area — check for same-day availability when you schedule online or call (585) 412-2160.
We repair most major brands, including Whirlpool, Maytag, Samsung, LG, GE, Kenmore, KitchenAid, Frigidaire, Amana, Bosch, and more — no matter where you bought it. Our technicians are manufacturer-trained across the brands common in Rochester homes.
Refrigerators typically last 10 to 15 years. If yours is under 8 years old and the repair costs less than half the price of a new unit, repair is usually the smart choice — and it keeps a working appliance out of the landfill. Our technician can assess the condition and give you an exact quote so you can decide with confidence.
Schedule online or by phone, and you'll get confirmation by email and text plus real-time technician tracking on service day. Your technician diagnoses the problem, provides an exact quote before any work begins, and completes the repair on-site when possible. Every repair is backed by our service guarantee.
Yes. Your technician provides an exact quote covering parts and labor before any work begins, and that quote is locked in once provided — it won't change. You approve the cost first. If you decide not to proceed, you pay only the diagnostic fee.
Our technicians provide appliance repair throughout Rochester and nearby communities including Henrietta, the Maplewood Historic District, the 14621 area, Brighton, Irondequoit, and Gates. We serve homes across the greater Rochester area six days a week.
Yes. Rochester's water is fairly hard, so scale from calcium and magnesium can build up in dishwashers, washing machines, and refrigerator water lines, reducing efficiency and shortening component life. Cloudy dishes and clogged ice makers are common signs. Running periodic descaling cycles and using rinse aid help, and our technicians can address scale-related damage during a visit.
Before winter, clean your dryer vent to improve airflow and safety, check refrigerator door seals, and if you have appliances in the basement or garage, make sure they're not exposed to excess moisture or road salt tracked in during snowy months. For HVAC systems, schedule a heating check-up in the fall. Yearly preventive maintenance catches small problems before they become expensive repairs.
Sí. Contamos con técnicos capacitados por el fabricante y atención en español para toda el área de Rochester. Llame ahora al (585) 412-2160 o programe en línea.
Don't let a broken appliance disrupt your day. Schedule repair service today.
Sears Home Services helps Rochester homeowners keep every major system running, from the kitchen and laundry room to the equipment that carries a home through lake-effect winters and humid summers.
Cover your major appliances and home systems under one plan. Sears Protect includes a 180-day guarantee—if the same issue returns, we repair it at no additional cost. If we can't fix it, we replace it. We cover most brands, any age, giving homeowners peace of mind against unexpected breakdowns. If you're dealing with a repair today, you can save up to $150 instantly by signing up for Sears Protect—ask your technician or learn more here before your service is completed.
Yearly preventive maintenance from Sears Home Services extends equipment life and catches small problems before they become expensive repairs. In Rochester, that's especially valuable for scale-prone dishwashers and washers, plus dryers with long basement vent runs that benefit from regular cleaning.
Reliable heating and cooling matter in Rochester, where winters are cold and snowy and summer humidity can spike. Sears Home Services repairs central air, heat pumps, and furnaces, so your home stays comfortable in every season. Our technicians service leading HVAC brands including Carrier, Bryant, Trane, Lennox, Goodman, Heil, and Kenmore.
Don't let a broken appliance disrupt your day. Schedule repair service today.
Our manufacturer-trained technicians service most major appliance brands found in Rochester homes, from the durable standard units common in rental properties to premium models in the area's historic houses. Here's a look at some of the brands we repair most often.
Whirlpool and Maytag washers, dryers, and refrigerators are among the most common appliances in Rochester homes, prized for their durability in daily use. Our technicians are trained on both brands and carry commonly needed parts, so many repairs are completed in a single visit.
Samsung and LG bring advanced features to refrigerators, laundry machines, and dishwashers, but their electronic controls and sensors require specialized know-how. Our manufacturer-trained technicians diagnose and repair both brands, helping Rochester homeowners get the most from their investment.
GE and GE Café appliances are a staple in kitchens across the Rochester area, and our technicians handle everything from ranges and refrigerators to dishwashers and built-in microwaves. We also service Kenmore, a longtime favorite in many local homes, with deep experience across its full lineup of laundry and kitchen appliances. KitchenAid units — especially dishwashers and ranges valued for performance — are another common repair for us. Whether your appliance is a recent model or a well-loved older unit, our team knows these brands inside and out and provides an exact quote before any work begins.
For higher-end kitchens, we repair Thermador and Dacor cooktops, ranges, and built-in appliances with the specialized care these premium brands require. Plus many more: Amana, Bosch, Hotpoint, JennAir, Speed Queen, Haier, Fisher & Paykel, Roper, Hisense, and others. We repair most major brands, no matter where you bought it.
En Sears Home Services entendemos los retos de los electrodomésticos en Rochester, desde el agua dura que causa sarro en lavavajillas y lavadoras hasta los largos inviernos con nieve que exigen calefacción confiable. Nuestros técnicos capacitados por el fabricante reparan refrigeradores, lavadoras, secadoras, estufas, hornos y más — de la mayoría de las marcas principales, sin importar dónde los compró. Su técnico ofrece un precio exacto de piezas y mano de obra antes de comenzar, y cada reparación incluye una garantía de servicio.
Llame ahora al (585) 412-2160 o programe en línea.
When a refrigerator quits during a humid August week or a furnace won't fire on a sub-zero January night, Rochester homeowners need a repair team that knows the area's homes — the pre-1940 kitchens, the basement laundry hookups, and the hard-water wear that touches nearly every appliance. That local understanding is why so many households here turn to Sears Home Services. As the #1 appliance repair service in the country, we complete 1.1 million orders per year and back every one with a service guarantee. Our network of 1,500+ manufacturer-trained technicians brings an average of more than 10 years of experience to each visit, and our work has earned over 500,000 5-star ratings nationwide. With an exact quote before any work begins and additional benefits available through Sears Protect, choosing Sears Home Services in Rochester means reliable appliance repair without the guesswork.
Average of 3,000,000+ homes serviced/year. Over 500,000 5-star ratings.
Available 6 days a week in most areas.
1,500+ manufacturer-trained technicians with an average of 10+ years of experience.
Repairs for most major brands, no matter where you bought it.
Simply call or click the “Schedule Now” button to book
a repair appointment.
10 Miracle Mile Dr, Marketplace Mall, Rochester, New York 14623
Same-day appointments may be available in your area. Every repair comes with a service guarantee — schedule online or call (585) 412-2160.
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