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Appliance Repair Near You in Rochester

Looking for appliance repair near you in Rochester? We serve the east side, Penfield border, and East Irondequoit with manufacturer-trained technicians who repair Whirlpool, Maytag, Kenmore, and Samsung. Most repairs completed in a single visit.

Technician inspecting refrigerator components

Refrigerator Repair

Fridge warming up or ice maker acting up? Our techs diagnose cooling issues fast. Book your Rochester repair today.

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Technician repairing dryer

Washer & Dryer Repair

Washer won't spin or dryer not heating in your basement laundry? We fix top-load and front-load machines. Schedule now.

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Technician diagnosing dishwasher issue

Dishwasher Repair

Dishes still dirty or water pooling at the bottom? Hard-water buildup is common here. Book dishwasher repair today.

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Technician repairing electric oven

Oven & Stove Repair

Oven won't heat or burner won't light? We service gas and electric ranges. Get your Rochester range fixed fast.

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Technician inspecting built-in microwave

Microwave Repair

Built-in or over-the-range microwave not heating? Our technicians diagnose and repair the problem. Schedule service today.

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Technician diagnosing deep freezer motor issue

Freezer & Other Appliance Repair

Freezer not keeping cold or another appliance down? We repair most major brands. Book your repair now.

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Rochester Service Guarantee

If an appliance issue returns within 30 days for reasons related to the original Sears Home Services repair, qualifying parts and labor are covered at no additional cost. Details and exclusions apply. Click for more details.

What Rochester Homeowners Are Saying

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How Our Appliance Repair Service Works in Rochester

Schedule Your Appointment

Schedule online or call (585) 371-7118. Check for same-day availability — we're available 6 days a week, with early morning to evening appointments.

Diagnostics & Exact Quote

Your manufacturer-trained technician diagnoses the issue on-site and provides an exact quote — parts and labor — before any work begins. The diagnostic fee ($90–$150) is waived if you proceed.

Repair & Guarantee

We complete the repair, test the appliance, and stand behind our work with a service guarantee. Sears Protect members receive additional benefits — save when you enroll today.

Schedule Your Rochester Appliance Repair

Common Appliance Problems We Fix in Rochester Homes

Rochester's cold, snowy winters and the elevated moisture off Lake Ontario and Irondequoit Bay put unique demands on home appliances. On the east side near the Penfield border, many homes date to the mid-20th century, with kitchens and basement laundry areas built for the standard-size machines of that era. Western New York's hard water is another factor our technicians see regularly, contributing to mineral scaling in dishwashers, washers, and water lines. Combine that with heavy furnace use through the long heating season, and you get a predictable set of repair patterns. Here are the issues we fix most often in Rochester homes.

Refrigerator Not Cooling in Rochester

A refrigerator that won't hold temperature is one of the most urgent calls we get. In many older east-side kitchens, refrigerators sit in tight cabinet nooks where dust and pet hair collect on the condenser coils, forcing the compressor to run hot. Hard water in the region can also clog ice maker lines and water dispensers over time. Our technicians check the compressor, evaporator fan, door seals, and defrost system to pinpoint the cause. Replacing a worn door gasket or clearing a blocked defrost drain often restores full cooling. Cleaning the coils once or twice a year is a simple maintenance step that helps refrigerators run longer and more efficiently.

Washing Machine Won't Spin or Drain in Rochester

Basement and utility-area laundry is standard in the area's 1950s and 60s homes, and a washer that won't spin or drain usually points to a clogged drain pump, worn drive belt, or failed lid switch. Hard-water scaling can also build up inside hoses and valves, slowing water flow. Many Rochester households keep older Whirlpool, Kenmore, and Maytag machines running for years, and those workhorses respond well to repair rather than replacement. Our technicians diagnose whether it's a pump, belt, motor, or control issue and provide an exact quote before any work begins. Keeping the drum and hoses free of buildup extends the life of the machine.

Dryer Not Heating in Rochester

A dryer that runs but won't heat is a common cold-weather complaint, especially when longer drying times pile up during the wet winter months. Both electric and gas dryers are found in post-war homes here, and a no-heat symptom often traces to a failed heating element, thermal fuse, or igniter. Lint buildup in older basement ductwork also restricts airflow and raises the risk of overheating — one reason vent cleaning is a recurring need in this area. Our technicians test the heating components and inspect airflow to fix the root cause. Clearing the vent line regularly keeps the dryer efficient and safer to run.

Dishwasher Leaking or Not Draining in Rochester

Standard 24-inch built-in dishwashers fit the mid-century kitchen layouts common across the east side, and regional hard water is a frequent culprit behind poor performance. Mineral scaling clouds glassware, clogs spray arms, and can leave the dishwasher standing in water. Leaks often come from a worn door seal, cracked hose, or failing pump. Our technicians identify whether the issue is drainage, a seal, or the wash motor, then quote the repair up front. Periodically running a cleaning cycle and clearing the filter helps offset the effects of hard water and keeps dishes coming out clean.

Oven Not Heating Evenly in Rochester

Freestanding 30-inch ranges — both gas and electric — predominate in older Rochester single-family homes, while renovated kitchens increasingly feature stainless-steel models. When an oven heats unevenly or won't reach temperature, the usual suspects are a failed bake or broil element, a faulty igniter on gas models, or a temperature sensor that's drifted out of range. A miscalibrated sensor can throw off baking results long before the oven fails completely. Our technicians test the heating elements, sensor, and control board to find the exact fault and restore even, reliable heat. Replacing one worn component is often far more economical than replacing the whole range.

HVAC, Heat Pump & Furnace Issues in Rochester

Rochester's long, cold winters mean furnaces and central heating carry a heavy workload from fall through spring, and a furnace that short-cycles, won't ignite, or blows cool air needs prompt attention when temperatures drop. Heat pumps can struggle to keep up in extreme cold and may show frost or defrost problems. In summer, central air conditioning — increasingly standard in renovated homes — can face refrigerant, capacitor, or blower issues. Sears Home Services repairs central air, heat pumps, and furnaces, and a yearly tune-up before the heating season is the best way to avoid a mid-winter breakdown.

Frequently Asked Questions — Appliance Repair in Rochester

Costs vary by appliance and the parts needed. Your technician charges a diagnostic fee of $90 to $150 depending on the appliance, and that fee is waived if you proceed with the repair. After diagnosing the problem, you'll receive an exact quote — parts and labor — locked in once provided. You approve the cost before any work begins.

We're available 6 days a week with early morning to evening appointments. Same-day appointments may be available in your area, so check for same-day availability when you schedule online or call (585) 371-7118.

We repair most major brands, including Whirlpool, Maytag, Kenmore, Samsung, LG, GE, KitchenAid, Frigidaire, Amana, and Bosch, plus many more. Our manufacturer-trained technicians service most major brands no matter where you bought the appliance.

A refrigerator typically lasts 10 to 13 years. If yours is within that range and the repair costs less than half the price of a comparable new unit, repair is usually the smart choice — especially for the reliable standard-width models common in Rochester kitchens. Our technician can advise you after diagnosing the problem so you can decide with a clear, exact quote in hand.

First, schedule online or by phone and pick an appointment window. Your manufacturer-trained technician then diagnoses the issue on-site and provides an exact quote before any work starts. Once you approve, we complete the repair, test the appliance, and back the work with a service guarantee.

Yes. After the on-site diagnosis, your technician provides an exact quote covering both parts and labor. That quote is locked in once provided and does not change. No work begins until you approve the cost.

Our technicians provide appliance repair throughout Rochester's east side and nearby communities, including East Irondequoit, the Penfield border area, Brighton, Webster, and the neighborhoods near Ellison Park and St. John Fisher College. We cover a broad service radius across the greater Rochester area six days a week.

Yes. Western New York's hard water contributes to mineral scaling inside dishwashers, washing machines, and water lines, which can cloud glassware, clog spray arms and ice maker lines, and reduce efficiency over time. Our technicians can address scaling-related problems and recommend simple maintenance steps to slow the buildup.

A few habits go a long way. Clean refrigerator condenser coils once or twice a year, clear your dryer vent regularly — important in older basement ductwork — and run a dishwasher cleaning cycle to fight hard-water buildup. Scheduling a furnace tune-up before winter helps you avoid a breakdown during the coldest weeks. Yearly preventive maintenance catches small problems before they turn into expensive repairs.

Sí. Contamos con técnicos capacitados por el fabricante y atención en español para toda el área de Rochester y East Irondequoit. Reparamos la mayoría de las marcas principales de refrigeradores, lavadoras, secadoras, lavavajillas y estufas. Llame ahora al (585) 371-7118 o programe en línea.

Rochester's Most Trusted Appliance Repair — Schedule Now

Don't let a broken appliance disrupt your day. Schedule repair service today.

Complete Home Care in Rochester

Sears Home Services goes beyond one-time appliance fixes to help Rochester homeowners keep their whole home running through every season.

Sears Protect Home Warranty

Cover your major appliances and home systems under one plan. Sears Protect includes a 180-day guarantee—if the same issue returns, we repair it at no additional cost. If we can't fix it, we replace it. We cover most brands, any age, giving homeowners peace of mind against unexpected breakdowns. If you're dealing with a repair today, you can save up to $150 instantly by signing up for Sears Protect—ask your technician or learn more here before your service is completed.

Preventive Maintenance

Yearly preventive maintenance from Sears Home Services extends equipment life and catches small problems before they become expensive repairs. In Rochester's hard-water and cold-winter environment, regular check-ups on dishwashers, washers, and heating systems pay off by preventing mid-season breakdowns.

HVAC, Heat Pump & Furnace

Rochester's long heating season makes dependable HVAC essential, and Sears Home Services repairs central air, heat pumps, and furnaces alike. Whether your furnace won't ignite in January or your central air struggles during a summer heat spell, our technicians service major systems from brands like Carrier, Bryant, Trane, Lennox, Goodman, Heil, and Kenmore. A pre-season tune-up is the best insurance against a breakdown when you need heating or cooling most.

Rochester's Most Trusted Appliance Repair — Schedule Now

Don't let a broken appliance disrupt your day. Schedule repair service today.

We Repair Most Major Appliance Brands

Our manufacturer-trained technicians repair most major appliance brands found in Rochester homes, from the well-maintained older machines common in east-side kitchens to the newer stainless-steel models in renovated homes and Penfield Road apartments. Whatever you own, we bring brand-specific training and commonly needed parts to your door.

Whirlpool & Maytag

These are among the most common brands we service in Rochester, and for good reason — many local households keep their Whirlpool and Maytag washers, dryers, and refrigerators running for years. Our technicians know these platforms inside and out and carry the parts that keep them working through the region's demanding seasons.

Samsung & LG

Samsung and LG refrigerators, washers, and dryers are increasingly common in renovated Rochester kitchens and laundry rooms. Our technicians are trained on their electronic controls, digital displays, and specialized components, so we can diagnose and repair these feature-rich models accurately the first time.

GE, Kenmore & KitchenAid

GE and GE Café appliances remain a staple in the area's single-family homes, and we service the full lineup from ranges to refrigerators. We also repair Kenmore appliances, a longtime favorite in Rochester households and one our technicians have decades of combined experience with, along with KitchenAid dishwashers, ranges, and refrigerators that show up in both classic and updated kitchens. Whether it's a hard-water dishwasher issue or an uneven-heating oven, our team brings brand-specific know-how to every call. Carrying commonly needed parts means many of these repairs finish in a single visit.

Thermador & Dacor

For premium kitchens, our technicians service Thermador and Dacor cooking appliances with the specialized training these high-end brands require. Plus many more: Amana, Bosch, Hotpoint, JennAir, Speed Queen, Haier, Fisher & Paykel, Roper, Hisense, and others. We repair most major brands, no matter where you bought it.

Reparación de Electrodomésticos en Rochester

En Sears Home Services ofrecemos reparación de electrodomésticos en el lado este de Rochester, East Irondequoit y las comunidades cercanas del condado de Monroe. Nuestros técnicos capacitados por el fabricante reparan refrigeradores, lavadoras, secadoras, lavavajillas, estufas y hornos de la mayoría de las marcas principales, sin importar dónde los haya comprado. El clima frío de la región y el agua dura local afectan el rendimiento de los electrodomésticos, y nuestro equipo diagnostica el problema en su hogar y le entrega un precio exacto antes de comenzar cualquier trabajo. Todas las reparaciones incluyen una garantía de servicio.

Llame ahora al (585) 371-7118 o programe en línea.

Why Rochester Homeowners Choose Sears Home Services

When a furnace quits on a subzero January night or a decades-old Maytag washer finally stops spinning, east-side Rochester homeowners want a repair team that understands both the appliance and the local conditions behind the failure. That's why so many choose Sears Home Services. Our manufacturer-trained technicians understand the mid-century homes, basement laundry setups, and hard-water challenges common across Rochester and East Irondequoit, and they arrive ready to fix the problem right. Behind that local knowledge is national scale: Sears Home Services completes 1.1 million orders per year, employs 1,500+ manufacturer-trained technicians with an average of 10+ years of experience, and has earned over 500,000 5-star ratings. Every repair comes with a service guarantee, and Sears Protect members receive additional benefits and perks. As the #1 appliance repair service in the country, we pair that reach with the local dependability Rochester homeowners count on.

Why Sears Home Services?

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Happy Customers

Average of 3,000,000+ homes serviced/year. Over 500,000 5-star ratings.

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Flexible Scheduling

Available 6 days a week in most areas.

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Expert Technicians

1,500+ manufacturer-trained technicians with an average of 10+ years of experience.

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Quality Parts For Hundreds Of Brands

Repairs for most major brands, no matter where you bought it.

Brands we repair

We repair most major brands, no matter where you bought it.

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Sears Appliance Repair in Rochester

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