1601 Penfield Rd Unit 34 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carole F
Tyler was knowledgeable, helpful, & the best!
Customer service response - Thank you for your positive feedback, Carole! We're delighted to hear that Tyler was knowledgeable, helpful, and provided the best service.
Sears Home Services on May 27, 2025
Robert A
Tech was courteous and professional - washer motor was shot, but he also noticed metal shavings indicating the suspension system was also failing - he recommended not repairing the unit
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that our tech was courteous and professional in assessing your washer's condition.
Sears Home Services on May 26, 2025
robert S
Our appliance repair guy was awesome
Customer service response - Thank you for your positive feedback, Robert! We're delighted to hear that your appliance repair experience was awesome.
Sears Home Services on May 26, 2025
Julie D
William was courteous and explained the problem (and options) clearly.
Customer service response - Thank you for your positive feedback, Julie! We're glad to hear that William was courteous and provided clear explanations of the problem and options.
Sears Home Services on May 21, 2025
James P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 15, 2025
Kathy M
Timely, professional, personal. Quick and excellent. Thank you, Patrick!
Customer service response - Thank you for your positive feedback, Kathy! We're delighted to hear that Patrick provided timely, professional, and excellent service.
Sears Home Services on May 12, 2025
Tom P
Conrad was knowledgeable, polite, friendly and found the problem with our fridge immediately, I would definitely recommend him
Customer service response - Thank you for your positive feedback, Tom! We're delighted to hear that Conrad was knowledgeable, polite, and friendly in resolving your fridge issue.
Sears Home Services on May 04, 2025
Kelley
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 04, 2025
Karen S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 01, 2025
Rob A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 28, 2025
