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You rely on your stepper to keep yourself healthy and in tip-top shape. When your stepper isn’t working, Sears Home Services is here to help. We have factory-trained service technicians near you that can visit your home and fix the trash compactor quickly and efficiently.
Why Choose Sears Home Services for Stepper Repair?
Sears Home Services is the nationwide leader in stepper repair. Our repair technicians are highly skilled and factory-trained to fix your stepper. With over 1,000,000 5-star ratings, our service technicians are the most-trusted source for your repair needs.
If your stepper won’t move, vibrates during use, or the display won’t light up, you want quick and reliable repair. Sears technicians are local to your neighborhood and offer same-day or next-day service in many areas, so you can count on us to fix your stepper fast.
Sears uses OEM (Original Equipment Manufacturer) parts to fix your stepper, so you can trust the parts will fit properly and last longer than after-market parts.
Stepper Brands that Sears Repairs
Sears service technicians repair most brands, including the following major brands of steppers:
No matter where you bought your stepper, Sears can fix it for you fast-guaranteed.
Can I Fix My Stepper Myself?
You may be able to fix some stepper problems yourself. Check the owner’s manual for troubleshooting tips common problems with your stepper. If you don’t have your owner’s manual, enter your model number in the search box at Sears PartsDirect to find the manual for your model.
What to do if the Stepper Power Won’t Turn On
If the stepper has a safety key, make sure it’s plugged into the console. The machine won’t start without this key.
Some steppers have an electronic display to guide you through and track your workout. If the display doesn’t light up, make sure the power cord is plugged into the outlet. Also check your home’s circuit breaker to see if it’s tripped; reset the breaker if needed.
Some steppers have a reset button or circuit breaker located on the console, column, or platform. If the switch has tripped, wait five minutes then press the switch to reset it.
If the power turns off during use, check the reset button as described above. Also make sure the power cord is still plugged in. If you’re not able to fix the problem, a service technician should examine the machine.
What to do if the Stepper Has a Hot or Burning Smell
If the stepper seems to run properly and there are no error codes on the console display, a burning odor could be generated as the machine breaks in. Various coatings on the stepper will emit odors when the machine is new and it is subjected to the heat of normal operation.
If the machine won’t move or if an error code is present, there could be a problem with the motor, motor control board or other electrical component. Discontinue use and have a service technician inspect the stepper to determine the cause.
What to do if the Stepper Slows or Shuts Off Entirely During Use
A stepper that struggles to maintain speed or shuts off during use could indicate abnormal strain on the motor. If your stepper uses walking belts, make sure the belts aren’t over tensioned. Check your owner’s manual for instructions on how to properly adjust the tension.
An extension cord that isn’t thick enough or that is too long could also strain the motor. Always plug the stepper directly into a properly ground power outlet.
What to do if the Stepper Makes Knocking Noises or is Unsteady During Use
Loose nuts and bolts in the machine could cause the stepper to rock during use, creating the noise. Inspect the stepper and tighten any loose fasteners.
The stepper could also rock if the base isn’t level. Check the leveling feet under the stabilizer and adjust them as needed, until the rocking motion is eliminated.
Sears Home Services – Service You Can Trust
When you encounter a stepper failure you’re unable to fix on your own, schedule Sears repair service to fix it for you. Our repair technicians are experts in their field, with an average of 10 years of experience and extensive training and knowledge. They’ll thoroughly inspect your stepper to diagnose the problem and fix it for you quickly.
If you’re experiencing problems with any of your home appliances, HVAC systems exercise equipment or outdoor power equipment, Sears Home Services has the experienced services technicians that can help. Our repair experts perform more than 7 million repairs annually, delivering guaranteed quality and workmanship. Trust Sears for all of your appliance repair needs.
WHY SEARS HOME SERVICES?
Average of 4,000,000+ homes serviced/year. Over 1,000,000 5-star ratings.
Available 6 days a week in most areas.
2,500+ manufacturer-trained technicians with an average of 10+ years of experience.
QUALITY PARTS FOR HUNDREDS OF BRANDS
Repairs for most major brands, no matter where you bought it.
Fitness equipment brands we repair
No matter where you bought it, we can fix it. We repair most major brands, makes, and models.
No matter where you bought your fitness equipment, we’re prepared to repair it. We work on numerous brands including Diamondback, Reebok, and Schwinn.
FIVE STAR SERVICE
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it.
Helpful and well-informed
I was hoping to get a better understanding of the appliances the technician was working on, and my hopes were realized. Roger was clear, patient, helpful and informative, as well as very efficient at solving the problems we had. It's definitely a relief to have our appliances working properly and to have a better understanding of what steps to take the next time one of them isn't working.
Lauren K, Plattsburgh, NY
Jonathon was friendly, knowledgeable, and fixed my dishwasher in a timely manner. Next time I need maintenance or repair on one of my appliances I hope Jonathan is the one who shows up.
Laura B, Beaufort, NC
Tim was right on schedule, very polite and professional and importantly, knowledgeable.
Henry C, O Fallon, IL
Awesome Tech to deal with.
Personable, informative, willing to listen. I would recommend Rick to anyone needing analysis and/or repair. Luckily he was able to fix our fridge on the first visit.
Michael F, Greenacres, WA
lg washer repair
Benjamine was very knowledgeable of our washer.He answered all our questions .He took care of our problem. We were very pleased with his work.
Thomas D, Erie, PA
Not only did Richard repair everything quickly and efficiently, he was sweet and so informative! We are first time home owners and he taught us how to do routine maintenance- the easy stuff that we can do ourselves. We won't hesitate to schedule services again!
Lisa W, Hartland, WI
Top Notch Service
Cesar was very thorough and professional in dealing with the ongoing issue with our Dishwasher. My wife and I were very satisfied with his work.
Mark A, Ooltewah, TN
Clayton was very friendly, professional and thorough! He took care of my problem in no time and let us know what to expect. I really appreciate his work and his demeanor. Thanks so much Clayton!!
Nancy M, Palmyra, MO
VERY PROFESSIONAL, AND KNOWLEDGEABLE
WE FOUND OUT THAT IT WAS CHEAPER TO BUY A NEW REFRIDGERATOR, THAN TO GET THIS ONE FIXED, OUTSIDE OF THAT MR. JEFF WAS VERY COURTUS, KNOWLEGEABLE, AND HAD GOOD ADVICE FOR US. THANKS
Pamela B, Pasadena, MD
He knew what he was doing. He went directly, was going on after turning on the washing machine, and he found the problem right away picking up the washing machine looking underneath and he found the problem. I thank him because he really know what he was doing that like the last technician that came yesterday, so I thank you
Maria C, Rialto, CA