363 Customer Reviews

Same-day and next-day appliance repair from Sears Home Services.
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Appliance Repair You Can Count On in Durham, North Carolina

When a home appliance breaks down, quick action matters. At Sears Home Services, we deliver dependable appliance repair throughout Durham, North Carolina. Whether it's a malfunctioning oven, a leaking washer, or a fridge that's lost its chill — we're here to help with fast, expert service.

With a focus on quality, convenience, and customer care, our local team brings appliance repair services directly to your door — no guesswork, no hassle.

What We Repair in Durham

Our technicians are trained to resolve a wide range of appliance problems. From performance issues to part replacements, we're equipped for both standard and specialty repairs, including:

  • Refrigerator repair: Cooling failures, ice maker issues, and broken seals
  • Dishwasher repair: Water drainage, leaks, and poor cleaning cycles
  • Washing machine & dryer repair: Drum problems, spinning failures, and temperature faults
  • Range, oven & cooktop repair: Burners not lighting, uneven heating, or control panel errors
  • HVAC & furnace service: Inconsistent airflow, thermostat issues, and ignition failures
    We work on all major appliance brands, including GE, Samsung, Whirlpool, LG, KitchenAid, Frigidaire, Kenmore, and others — plus high-performance models like Bosch, Electrolux, and JennAir.

Why Sears is the Right Choice for Appliance Repair

Unlike generic appliance repair services, we deliver a tailored experience backed by:

  • Skilled, certified technicians
  • Clear, upfront estimates with no surprise fees
  • Same-day or next-day appointment availability in many cases
  • Nationally trusted service, delivered locally
  • Work covered by warranty and our Satisfaction Guarantee

Our goal? To restore your appliances efficiently and affordably — the first time.

How It Works: Our Simple 3-Step Process

1. Schedule Service

Book online or call — flexible time slots and local availability make it easy to get started.

2. Get a Diagnosis

A technician will arrive at your home, inspect the issue, and explain exactly what is needed.

3. Complete the Repair

We'll get your appliance back up and running using high-quality replacement parts — quickly and reliably.

A Word from Our Local Sears Home Services Technician

As a proud local technician with over 15 years of hands-on experience in Durham, NC, I've come to appreciate the unique charm and friendly faces of this city. From the historic streets near Duke University to the vibrant neighborhoods of Southpoint and Northgate, I've repaired countless appliances, always striving to keep homes running smoothly. One of the best parts of my job is helping my neighbors get back to their daily routines without a hitch. If you're experiencing any issues with your kitchen appliances, don't hesitate to check out kitchen appliance repair near me and let a trusted technician handle the rest.

Schedule Appliance Repair in Durham, North Carolina

Don’t let a malfunctioning appliance disrupt your home life. Choose Sears Appliance Repair in Durham for dependable, local service — whether you're in the city center, uptown, or suburban neighborhoods — we’re nearby and ready to help.

Book your appliance repair now or call us at 1-802-613-1926 to speak with a representative. We’re often available the same day in neighborhoods across Durham.

HOW IT WORKS

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EASY SCHEDULING

Book online in less than a minute.

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DIAGNOSTIC FEE

Apply your diagnostic fee to the costs of repair.

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EXPERT TECHNICIANS

Save up to $150 on your repair if you enroll in a home warranty.

Why Sears Home Services?

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Happy Customers

Average of 3,000,000+ homes serviced/year. Over 500,000 5-star ratings.

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Flexible Scheduling

Available 6 days a week in most areas.

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Expert Technicians

1,500+ manufacturer-trained technicians with an average of 10+ years of experience.

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Quality Parts For Hundreds Of Brands

Repairs for most major brands, no matter where you bought it.

Brands we repair

We repair most major brands, no matter where you bought it.

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FIVE STAR SERVICE

With more than 500k 5-Star Reviews, you don't have to take our word for it.

ODell H

July 06, 2026

Excellent customer service and very knowledgeable of his field

Source: Google

Jesse B

May 29, 2026

Jonathan was excellent! He diagnosed the problem in less than 15 minutes, then completed the repair. The whole process took less than an hour. He is welcome back anytime!

Source: Google

Anne D

May 17, 2026

Our dryer stopped working; a quick call to repair service at Sears created an appointment for the next day. However, the suggested 1-4 timeframe kept getting later. I asked if the repair person might work late and was assured someone would help us. Our serviceman arrived at 8:30 pm, and quickly discovered the problem. In less than an hour a stray sock was removed from the innards of the dryer and everything tested and worked just fine. A HUGE THANK YOU to our repairman - a new dryer would have set us back $1000 more than the cost of the repair.

Source: Google

Nancy D

April 29, 2026

The automated system to tell when the technician would arrive was very helpful. Edmar was lovely and patient with my problem. He diagnosed the situation, a plug in the condensate drain, and got to work fixing it. I am so pleased to have my frig working again.

Source: Google

Gerard S

April 17, 2026

Very friendly and knowledgeable.

Source: Google

Peter D

April 07, 2026

Jonathan was very knowledgeable, thorough and patient. He is an excellent engineer and problem solver.

Source: Google

Jenny B

April 07, 2026

Very polite, honest, and answered my questions. I hope when sears has to come back(i have AHS), hes able to come. -Jennifer

Source: Google

Jennifer C

April 07, 2026

The technician was knowledgeable and courteous. I appreciate him taking the time to explain to me and my sister what to do.

Source: Google

Missy V

June 06, 2026

Source: Google

Joshua T

June 02, 2026

Source: Google

LEARN MORE ABOUT OUR SERVICES

SEARS APPLIANCE REPAIR SERVICES NEAR YOU -- WE REPAIR ALL MAJOR APPLIANCES

Repair Resources

Glossary Terms

The drum is the core part of the washer that holds your laundry and enables the cleaning process through rotation, agitation, and rinsing.

The 608 Certification, mandated by the Environmental Protection Agency (EPA), is required for HVAC technicians to legally handle refrigerants. It ensures technicians understand refrigerant types, environmental impact, and proper handling techniques.

A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.

A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.

Common Appliance Symptoms

When your Payne central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your ICP central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Heil central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Carrier central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Comfortmaker central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Ruud central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.