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  1. Repair

Dishwasher won't turn off

Common reasons your dishwasher won't turn off

The most common reasons your dishwasher won't turn off are a defective electronic control board, damaged user interface control or a failed drain pump.

  • 68%

    68% of the time it's the
    Electronic Control Board

  • 13%

    13% of the time it's the
    User Interface Control

  • 12%

    12% of the time it's the
    Drain Pump

  • 7%

    7% of the time it's the
    Something else

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    Common dishwasher repair parts you may need

    Replacing one of these dishwasher parts may fix your problem.

    Electronic Control Board Replacement

    If your dishwasher remains on continuously, it might indicate a faulty electronic control board. Ideally, the control board should deactivate the control panel when the dishwasher is not in use. However, if the control panel remains illuminated constantly, it could be due to a malfunctioning relay or defective logic within the electronic control board. When faced with this issue, it's advisable to have a Sears Home Services Technician inspect the controls and replace the electronic control board if necessary.

    User Interface Control Replacement

    If the dishwasher doesn't switch off after completing a cycle, a damaged user interface control could be the culprit. Pressing the power button or another button on the user interface control might result in the control panel remaining illuminated constantly. To assess whether the user interface control is damaged, specialized tools and diagnostic equipment are needed. If you encounter this issue, it's best to have a Sears Home Services Repair Expert inspect your home and replace the user interface control if it's found to be damaged.

    Drain Pump Replacement

    If your dishwasher keeps running non-stop and won't shut off, it's possible that a malfunctioning drain pump is to blame. After the wash cycle, if the control senses water remaining in the sump, it might activate the drain pump to eliminate the water. However, if the drain pump is faulty and fails to remove the water, the control might persist in running the drain pump endlessly. If you notice water lingering in the dishwasher tub while hearing the drain pump continuously running, it's advisable to schedule an appointment with a Sears Home Services Repair Expert. They can inspect the dishwasher and replace the faulty drain pump if necessary.

    What to expect when you experience a dishwasher won't turn off issue

    How is the won't turn off problem repaired?

    Fixing most issues where the dishwasher won't turn off often means swapping out the electronic control board, user interface control, or drain pump. However, since there could be various reasons, it's crucial to conduct a thorough check to pinpoint the exact problem. Getting an accurate diagnosis is important for knowing the cost of the repair.

    Sears Home Services recommendations for fixing a dishwasher that won't turn off

    If your dishwasher won't turn off, there could be several reasons behind it. To prevent unnecessary part replacements, we suggest having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians have extensive experience in diagnosing various types of dishwasher problems.

    What to look for with a dishwasher won't turn off diagnosis

    Fixing issues with modern appliances can pose challenges without the right expertise and training. Attempting repairs without proper diagnostic methods often leads to replacing parts based on guesswork. Over the past decade, appliances have advanced significantly, with many models incorporating intricate electronic components that are hard to assess. Consequently, do-it-yourself repairs on the latest appliance models are growing more challenging.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it


    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.

    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!

    James G, Hillsboro, MO


    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.

    Paul F, Hghlnds Ranch, CO

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    Common dishwasher symptoms to look out for