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  1. Repair
  2. Frigidaire
  3. Frigidaire Dishwasher
  4. Symptom Center
  5. Dishwasher won't turn off

Frigidaire dishwasher won't turn off

Common reasons your Frigidaire dishwasher won't turn off

The most common reasons your Frigidaire dishwasher won't turn off are a defective electronic control board, damaged user interface control or a failed drain pump.

  • 50%

    50% of the time it's the
    Electronic Control Board

  • 25%

    25% of the time it's the
    User Interface Control

  • 15%

    15% of the time it's the
    Drain Pump

  • 10%

    10% of the time it's the
    Something else

Schedule your dishwasher repair now!

We can help! Our service technicians have repaired over 100,000 Frigidaire dishwashers. We can fix yours no matter where you bought it.

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Most common repairs needed to fix a Frigidaire dishwasher

Electronic Control Board Replacement

A dishwasher that won’t turn off could have a defective electronic control board. The control board should turn off the control panel when the dishwasher is idle. When the control panel stays lit constantly, a bad relay or failed logic in the electronic control board could be causing the problem. When your dishwasher won’t turn off, have a Sears Home Services Technician check out the controls and replace the electronic control board if it’s defective.


How to replace a dishwasher electronic control board

User Interface Control Replacement

A damaged user interface control won’t turn off the dishwasher when the cycle finishes. The power button or another button on the user interface control will cause the control panel to stay on constantly. Checking the user interface control to determine whether it is damaged requires special tools and diagnostic equipment. When your dishwasher won’t turn off, have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

Drain Pump Replacement

When you hear the dishwasher running constantly and it won’t turn off, a failed drain pump could be causing the problem. When the control detects water in the sump after the wash cycle ends, it may run the drain pump to remove the water. When a failed drain pump doesn’t remove the water, the control may continue to run the drain pump indefinitely. If water stays in the dishwasher tub and you hear the drain pump running constantly, schedule a Sears Home Services Repair Expert to examine the dishwasher and replace the failed drain pump.

Why won't my Frigidaire dishwasher turn off?

When your Frigidaire dishwasher won’t turn off, problems with the electronic control board or user interface control are likely causing the problem.

Keep in mind that when you cancel the cycle, the drain pump typically runs for a few minutes to pump water out of the dishwasher.

dishwasher-power-switch-location

When the dishwasher continues to run constantly even after cancelling the cycle, a stuck relay on the electronic control board could be causing the problem.

To shut the dishwasher off, use the light switch beside your kitchen sink to cut off power to the dishwasher so it stops running.

If your dishwasher doesn’t have that light switch beside the kitchen sink to cut off electric power, unplug the dishwasher power cord or shut off the house circuit breaker to disconnect electrical power.

technician-checking-the-dishwasher-electronic-control-board

Reset the Dishwasher Electronic Control Board

Sometimes, resetting the electronic control board will fix a problem with the dishwasher not turning off.

If you already disconnected power as recommended above, leave power off for 2 minutes then restore power.

The electronic control board in the dishwasher will reboot and reset.

If the dishwasher continues to run constantly and won’t turn off after restoring power, you’ll likely need to replace the electronic control board.

How to Replace the Dishwasher Electronic Control Board

Unplug the dishwasher or shut off the house circuit breaker to disconnect electrical power and follow the steps in this DIY video to replace the electronic control board in your dishwasher:

If you’re not confident that you can replace the electronic control board on your own, schedule dishwasher repair service to have a Sears Home Services technician install a new control board.

What to expect when you experience a Frigidaire dishwasher won't turn off issue

How is the won't turn off problem fixed?

Correcting most won't turn off problems usually involves replacing the electronic control board, user interface control or drain pump. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dishwasher that won't turn off

When the dishwasher won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

What to look out for with a dishwasher won't turn off diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

A Frigidaire dishwasher that keeps churning past its final rinse wastes water and can overheat internal parts. Damaged relays or circuit boards often cause these endless runs. Instead of cutting power at the breaker each time, enlist dishwasher maintenance near me. Fixing the shutoff mechanism ensures efficient cycles that end exactly on schedule.

What our customers say about us

With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


Paul F, Hghlnds Ranch, CO

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Additional possible Frigidaire dishwasher symptoms you may experience