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  1. Repair
  2. GE

GE dishwasher won't turn off

Common reasons your GE dishwasher won't turn off

The most common reasons your GE dishwasher won't turn off are a defective electronic control board, damaged user interface control or a failed drain pump.

  • 47%

    47% of the time it's the
    Electronic Control Board

  • 13%

    13% of the time it's the
    User Interface Control

  • 7%

    7% of the time it's the
    Drain Pump

  • 33%

    33% of the time it's the
    Something else

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    Most common repairs needed to fix a GE dishwasher

    Electronic Control Board Replacement

    A dishwasher that won’t turn off could have a defective electronic control board. The control board should turn off the control panel when the dishwasher is idle. When the control panel stays lit constantly, a bad relay or failed logic in the electronic control board could be causing the problem. When your dishwasher won’t turn off, have a Sears Home Services Technician check out the controls and replace the electronic control board if it’s defective.

    User Interface Control Replacement

    A damaged user interface control won’t turn off the dishwasher when the cycle finishes. The power button or another button on the user interface control will cause the control panel to stay on constantly. Checking the user interface control to determine whether it is damaged requires special tools and diagnostic equipment. When your dishwasher won’t turn off, have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

    Drain Pump Replacement

    When you hear the dishwasher running constantly and it won’t turn off, a failed drain pump could be causing the problem. When the control detects water in the sump after the wash cycle ends, it may run the drain pump to remove the water. When a failed drain pump doesn’t remove the water, the control may continue to run the drain pump indefinitely. If water stays in the dishwasher tub and you hear the drain pump running constantly, schedule a Sears Home Services Repair Expert to examine the dishwasher and replace the failed drain pump.

    What to expect when you experience a GE dishwasher won't turn off issue

    How is the won't turn off problem fixed?

    Correcting most won't turn off problems usually involves replacing the electronic control board, user interface control or drain pump. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that won't turn off

    When the dishwasher won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher won't turn off diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it


    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.

    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!

    James G, Hillsboro, MO


    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.

    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your GE dishwasher

    Dishwasher Buying Guide 2023

    Buying a new dishwasher in 2023 can be a smart investment for your kitchen, as modern dishwashers come equipped with advanced features and energy-efficient technology.

    Should You Repair or Replace Your Dishwasher?

    If you’re not sure whether to repair or replace your broken dishwasher, consider the age of the appliance, usage, repair cost and the cost of installing a new dishwasher in your home.

    How to Load Your Dishwasher

    What’s the best way to load a dishwasher? Maximize your dishwasher’s space and ensure your dishware and utensils are clean with this expert advice.

    Additional possible GE dishwasher symptoms you may experience