GE dishwasher won't turn off

Common reasons your GE dishwasher won't turn off

The most common reasons your GE dishwasher won't turn off are a defective electronic control board, damaged user interface control or a failed drain pump.

  • 47%

    47% of the time it's the Electronic Control Board

  • 13%

    13% of the time it's the User Interface Control

  • 7%

    7% of the time it's the Drain Pump

  • 33%

    33% of the time it's the Something else

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Most common repairs needed to fix a GE dishwasher

Electronic Control Board Replacement

A dishwasher that won’t turn off could have a defective electronic control board. The control board should turn off the control panel when the dishwasher is idle. When the control panel stays lit constantly, a bad relay or failed logic in the electronic control board could be causing the problem. When your dishwasher won’t turn off, have a Sears Home Services Technician check out the controls and replace the electronic control board if it’s defective.

User Interface Control Replacement

A damaged user interface control won’t turn off the dishwasher when the cycle finishes. The power button or another button on the user interface control will cause the control panel to stay on constantly. Checking the user interface control to determine whether it is damaged requires special tools and diagnostic equipment. When your dishwasher won’t turn off, have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

Drain Pump Replacement

When you hear the dishwasher running constantly and it won’t turn off, a failed drain pump could be causing the problem. When the control detects water in the sump after the wash cycle ends, it may run the drain pump to remove the water. When a failed drain pump doesn’t remove the water, the control may continue to run the drain pump indefinitely. If water stays in the dishwasher tub and you hear the drain pump running constantly, schedule a Sears Home Services Repair Expert to examine the dishwasher and replace the failed drain pump.

What to expect when you experience a GE dishwasher won't turn off issue

How is the won't turn off problem fixed?

Correcting most won't turn off problems usually involves replacing the electronic control board, user interface control or drain pump. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dishwasher that won't turn off

When the dishwasher won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

What to look out for with a dishwasher won't turn off diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

A GE dishwasher that continues humming past its usual timeframe can waste water and overheat key components. Damaged relays or circuit boards typically cause this endless run. Rather than flipping breakers, consult dishwasher technician near me. Fixing the stop command protects your machine from undue strain.

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James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.

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Luke was great. Polite and knowledgeable even though the dishwasher was older than he!

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Frequently Asked Questions

Why won’t my GE dishwasher turn off?
A faulty control board, stuck door latch, or malfunctioning timer may cause the dishwasher to not turn off.
Could a stuck door latch prevent my GE dishwasher from turning off?
Yes, if the door latch is stuck, the dishwasher may not stop. Fixing or replacing the latch should solve the problem.
How can I fix my GE dishwasher if it won’t turn off?
Check the door latch, control board, and timer for issues. Replacing the broken parts should restore normal operation.
What should I do if my GE dishwasher still won’t turn off after fixing the door latch?
If the issue continues, inspect the control board and timer for malfunctions.

Repair Dishwasher Resources

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Glossary Terms

A dishwasher end panel is a finishing piece installed on the exposed side of a dishwasher, primarily when it is at the end of kitchen cabinetry, to ensure a seamless and aesthetically pleasing look in the kitchen.

A dishwasher diverter motor controls the direction of water flow to different spray arms within the dishwasher, ensuring optimal water distribution during each wash cycle for thorough cleaning.

A dishwasher drawer is a compact, space-saving kitchen appliance designed to clean dishes efficiently, resembling a standard kitchen drawer that slides out for easy loading and unloading.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

GE dishwasher won't turn off: tips & fixes for common issues