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  1. Repair

Dishwasher door not closing

Common reasons your dishwasher door not closing

The most common reasons your dishwasher door is not closing are a broken door spring, damaged door hinge or a broken door latch assembly.

  • 38%

    38% of the time it's the
    Door Spring

  • 24%

    24% of the time it's the
    Door Hinge

  • 13%

    13% of the time it's the
    Door Latch Assembly

  • 25%

    25% of the time it's the
    Something else

  • Schedule your dishwasher repair now!

    We can help! Our service technicians have repaired over 19.7M dishwashers. We can fix yours no matter where you bought it.

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    Common dishwasher repair parts you may need

    Replacing one of these dishwasher parts may fix your problem.

    Door Spring Replacement

    If a door spring is broken, it may jam against the door hinge, stopping the dishwasher from closing properly. You can usually see a broken door spring without turning off the dishwasher's power or pulling it out of the cabinet. However, pulling the dishwasher out of the cabinet is a job best handled by a professional. If you suspect that a broken door spring is the reason your dishwasher door won't close, it's a good idea to have a Sears Home Services Repair Expert solve the problem.

    Door Hinge Replacement

    When the dishwasher door isn't closing and you notice a bent door hinge, it's probably best to have a Sears Home Services Repair Expert come to your home and repair the dishwasher. A bent door hinge can cause the door to jam against the base of the dishwasher, preventing it from shutting properly. The technician will need to pull the dishwasher slightly out of the cabinet and replace the bent door hinge. Usually, both door hinges are replaced together to ensure the door continues to work smoothly.

    Door Latch Assembly Replacement

    If you notice that the door of your dishwasher isn't closing properly, inspect the door latch assembly for any signs of damage. At the top of the dishwasher opening, there's a strike that fits into a slotted catch within the door latch assembly. Spring-loaded clips inside this catch hold the door shut during the dishwashing cycle. If the door latch assembly is broken, the strike won't be able to enter the catch, preventing the door from closing properly and the cycle from starting. Arrange for a Sears Home Services Repair Expert to repair your dishwasher if a broken door latch is causing the door to not shut properly.

    What to expect when you experience a dishwasher door not closing issue

    Tips for fixing a door not closing problem

    Fixing most issues with doors not closing typically requires replacing either the door spring, door hinge, or door latch assembly. However, since there are many potential causes, conducting a thorough diagnosis is crucial for resolving the problem. Getting an accurate diagnosis is important for understanding the cost of the repair.

    Sears Home Services recommends these steps for a dishwasher door that is not closing

    If the dishwasher door isn't closing, there could be several reasons why. To avoid replacing parts that aren't necessary, we suggest having a Sears Home Services professional conduct diagnostic tests to find out what's causing the problem. Our technicians have experience diagnosing all types of dishwasher failures.

    What to expect with a dishwasher door not closing diagnosis

    Figuring out issues with modern appliances can be hard without the right knowledge and training. If you don't use the right diagnostic techniques, trying to fix your dishwasher problem might mean just guessing and swapping out parts. Appliances, especially in the last 10 years, have gotten very advanced, with lots of electronic parts that are tricky to test. Doing repairs yourself on the latest appliance models is getting harder and harder.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it


    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.

    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!

    James G, Hillsboro, MO


    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.

    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your dishwasher

    How to Load Your Dishwasher

    What’s the best way to load a dishwasher? Maximize your dishwasher’s space and ensure your dishware and utensils are clean with this expert advice.

    image of a dishwasher in an animated kitchen
    What To Do If Your Dishwasher Isn’t Filling With Water

    Is your dishwasher not getting water? Watch our video that covers common dishwasher problems and simple troubleshooting tips to get it working again.

    Your dishwasher can’t do its job without water. If your dishwasher isn’t filling with water, there are a few really easy things you can check that just might do the trick!

    woman in the kitchen with dishwasher
    How To Help Your Dishwasher Run More Efficiently and Troubleshooting Tips

    Is your dishwasher cycle running too long? Watch our video, which explains the average cycle time, water temperature and helpful dishwasher troubleshooting tips.

    Does it feel like your dishwasher takes an eternity just to complete one measly cycle? While there are certain settings that may be the culprit — we’re looking at you, SaniWash — if it’s running for hours and hours, there’s probably a more serious problem at hand.

    Remember to consult your owner’s manual first for information on how to properly care for your specific dishwasher. Thankfully, there are a few things you can try first that may help your dishwasher run more efficiently. Watch our video for the best tips on how to reduce its cycle time — because no one wants to be stuck doing dishes forever.

    Common dishwasher symptoms to look out for