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  1. Repair
  2. GE Profile
  1. Repair
  2. GE Profile

GE Profile dishwasher door not closing

Common reasons your GE Profile dishwasher door is not closing

The most common reasons your GE Profile dishwasher door is not closing are a broken door spring, damaged door hinge or a broken door latch assembly.

  • 64%

    64% of the time it's the
    Door Spring

  • 13%

    13% of the time it's the
    Door Hinge

  • 11%

    11% of the time it's the
    Door Latch Assembly

  • 12%

    12% of the time it's the
    Something else

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    Most common repairs needed to fix a GE Profile dishwasher

    Door Spring Replacement

    A broken door spring can jam against the door hinge and prevent the dishwasher from closing. You typically can see a broken door spring without disconnecting electrical power to the dishwasher and pulling it out of the cabinet slightly. Pulling the dishwasher out of the cabinet is a task best left to a professional. When you suspect that a broken door spring is preventing your dishwasher door from closing, have a Sears Home Services Repair Expert fix the problem.


    Door Hinge Replacement

    If the dishwasher door is not closing and you see a bent door hinge, you’ll likely need to have a Sears Home Services Repair Expert visit your home and fix the dishwasher. A bent door spring will jam against the base of the dishwasher and you won’t be able to shut the door. The technician will need to pull the dishwasher slightly out of the cabinet and replace the bent door hinge. Both door hinges are typically replaced at once to keep the door operating smoothly.

    Door Latch Assembly Replacement

    When you find that the door is not closing on your dishwasher, check for a broken door latch assembly. A strike at the top of the dishwasher opening fits into a slotted catch in the door latch assembly. Spring-loaded clips inside the catch of door latch assembly grab the strike and hold the door shut during the dishwashing cycle. A broken door latch assembly won’t allow the strike to enter the catch so the door won’t shut properly and the cycle won’t start. Schedule a Sears Home Services Repair Expert to fix your dishwasher when a broken door latch won’t let the door shut properly.

    What to expect when you experience a GE Profile dishwasher door not closing issue

    How is the door not closing problem fixed?

    Correcting most door not closing problems usually involves replacing the door spring, door hinge or door latch assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher door that is not closing

    When the dishwasher door is not closing it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher door not closing diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your GE Profile dishwasher

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    7 Tips to Correct the Most Common Dishwasher Issues

    Are you misusing your dishwasher? Read about the most common dishwasher problems people encounter, along with tips on how to fix them.

    Loading a dishwasher is one of those tasks that you might do without a second thought. As long as your dishes seem to come out clean, you’re good, right? Well, not exactly.

    There are quite a few dishwasher mistakes you could be making regularly that are affecting how your appliance performs. Some things you’re doing might not have obvious consequences, like residue sticking to plates or a funky smell emanating from the depths of the dishwasher, but they’re still affecting how clean you’re able to get your dishes and how efficiently the machine works.

    Sears Home Services appliance expert Travis Robertson reveals the seven most common ways people incorrectly use their dishwasher and how to solve problems that occur from misuse.

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    Top 5 Dishwasher Problems and Solutions

    Are your dishes not drying? Is there food left on them after a wash? Sick of spots on your glassware? Here are the most common dishwasher issues our technicians see — and how to fix them.

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    6 Dishwasher Maintenance Tips

    You might think that because your dishwasher was made to clean that it doesn’t actually need to be cleaned itself, right?

    Additional possible GE Profile dishwasher symptoms you may experience