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  1. Repair
  2. GE Profile
  1. Repair
  2. GE Profile

GE Profile dishwasher not working

Common reasons your GE Profile dishwasher is not working

The most common reasons your GE Profile dishwasher is not working are a defective electronic control board, damaged user interface control or a stripped wire connector.

  • 74%

    74% of the time it's the
    Electronic Control Board

  • 16%

    16% of the time it's the
    User Interface Control

  • 4%

    4% of the time it's the
    Wire Connector

  • 6%

    6% of the time it's the
    Something else

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    Most common repairs needed to fix a GE Profile dishwasher

    Electronic Control Board Replacement

    A dishwasher that is not working could have a defective electronic control board. The control board will freeze up and fail to start a cycle or continue working when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it is not working.


    User Interface Control Replacement

    When the dishwasher is not working, a damaged user interface control could be causing the problem. The user interface control connects to the electronic control board through a wire harness and sends signals to the control board to help control the dishwashing cycle. A stuck key on the user interface control can cause the electronic control board to stop the cycle and the dishwasher won’t work until the damaged user interface control is fixed. Have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

    Wire Connector Replacement

    When your dishwasher is not working, a stripped wire connector could be causing the problem. Several different wire connectors inside the dishwasher can keep the dishwasher from working if wires get disconnected. The wires inside the junction box must stay connected for the dishwasher to get power from the power cord. The wire harnesses on the electronic control board and user interface control must also stay connected to keep the dishwasher working. When your dishwasher isn’t working, have a Sears Home Services Repair Expert visit your home and fix the problem.

    What to expect when you experience a GE Profile dishwasher not working issue

    How is the not working problem fixed?

    Correcting most not working problems usually involves replacing the electronic control board, user interface control or wire connector. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that is not working

    When the dishwasher is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your GE Profile dishwasher

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    How to Load Your Dishwasher

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    7 Tips to Correct the Most Common Dishwasher Issues

    Are you misusing your dishwasher? Read about the most common dishwasher problems people encounter, along with tips on how to fix them.

    Loading a dishwasher is one of those tasks that you might do without a second thought. As long as your dishes seem to come out clean, you’re good, right? Well, not exactly.

    There are quite a few dishwasher mistakes you could be making regularly that are affecting how your appliance performs. Some things you’re doing might not have obvious consequences, like residue sticking to plates or a funky smell emanating from the depths of the dishwasher, but they’re still affecting how clean you’re able to get your dishes and how efficiently the machine works.

    Sears Home Services appliance expert Travis Robertson reveals the seven most common ways people incorrectly use their dishwasher and how to solve problems that occur from misuse.

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    How Do I Get My Dishwasher Repaired in Houston, Texas?

    You fill the dishwasher with dishes and shut the door, but the dishwasher doesn’t start, or it has another problem such as not filling with water or not draining.

    Additional possible GE Profile dishwasher symptoms you may experience