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KitchenAid dishwasher not working
Common reasons your KitchenAid dishwasher is not working
The most common reasons your KitchenAid dishwasher is not working are a defective electronic control board, damaged user interface control or a stripped wire connector.
43% of the time it's the Electronic Control Board
21% of the time it's the User Interface Control
16% of the time it's the Wire Connector
20% of the time it's the Something else
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Most common repairs needed to fix a KitchenAid dishwasher
Electronic Control Board Replacement
A dishwasher that is not working could have a defective electronic control board. The control board will freeze up and fail to start a cycle or continue working when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it is not working.
User Interface Control Replacement
When the dishwasher is not working, a damaged user interface control could be causing the problem. The user interface control connects to the electronic control board through a wire harness and sends signals to the control board to help control the dishwashing cycle. A stuck key on the user interface control can cause the electronic control board to stop the cycle and the dishwasher won’t work until the damaged user interface control is fixed. Have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.
Wire Connector Replacement
When your dishwasher is not working, a stripped wire connector could be causing the problem. Several different wire connectors inside the dishwasher can keep the dishwasher from working if wires get disconnected. The wires inside the junction box must stay connected for the dishwasher to get power from the power cord. The wire harnesses on the electronic control board and user interface control must also stay connected to keep the dishwasher working. When your dishwasher isn’t working, have a Sears Home Services Repair Expert visit your home and fix the problem.
What to expect when you experience a KitchenAid dishwasher not working issue
How is the not working problem fixed?
Correcting most not working problems usually involves replacing the electronic control board, user interface control or wire connector. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a dishwasher that is not working
When the dishwasher is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.
What to look out for with a dishwasher not working diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
No operation from a KitchenAid dishwasher signals a bigger electronic or door-latch fault. Pressing start repeatedly won’t help. Opt for dishwasher technician.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Thorough
James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.
Kirsten A, Oxford, PA
Service Call
Luke was great. Polite and knowledgeable even though the dishwasher was older than he!
James G, Hillsboro, MO
Daniel
Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.
Paul F, Hghlnds Ranch, CO
Frequently Asked Questions
Repair Dishwasher Resources
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If you've ever encountered a dishwasher with standing water, you understand the frustration of a drainage issue.
If the dishes in your dishwasher are no longer getting clean, it could be the spray arm is clogged.
Glossary Terms
A dishwasher impeller is a rotating component within the dishwasher's pump that circulates water throughout the unit during a wash cycle, ensuring efficient cleaning by spraying water at high pressure.
A dishwasher sump is located at the bottom of the dishwasher, serving as a collection point for water during the wash cycle. It houses the main pump and filter, facilitating the recirculation and drainage of water, essential for the cleaning process.
A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.
Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.