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Kenmore dishwasher not working

Common reasons your Kenmore dishwasher is not working

The most common reasons your Kenmore dishwasher is not working are a defective electronic control board, damaged user interface control or a stripped wire connector.

  • 35%

    35% of the time it's the
    Electronic Control Board

  • 20%

    20% of the time it's the
    User Interface Control

  • 16%

    16% of the time it's the
    Wire Connector

  • 29%

    29% of the time it's the
    Something else

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    Most common repairs needed to fix a Kenmore dishwasher

    Electronic Control Board Replacement

    A dishwasher that is not working could have a defective electronic control board. The control board will freeze up and fail to start a cycle or continue working when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it is not working.


    User Interface Control Replacement

    When the dishwasher is not working, a damaged user interface control could be causing the problem. The user interface control connects to the electronic control board through a wire harness and sends signals to the control board to help control the dishwashing cycle. A stuck key on the user interface control can cause the electronic control board to stop the cycle and the dishwasher won’t work until the damaged user interface control is fixed. Have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

    Wire Connector Replacement

    When your dishwasher is not working, a stripped wire connector could be causing the problem. Several different wire connectors inside the dishwasher can keep the dishwasher from working if wires get disconnected. The wires inside the junction box must stay connected for the dishwasher to get power from the power cord. The wire harnesses on the electronic control board and user interface control must also stay connected to keep the dishwasher working. When your dishwasher isn’t working, have a Sears Home Services Repair Expert visit your home and fix the problem.

    What to expect when you experience a Kenmore dishwasher not working issue

    How is the not working problem fixed?

    Correcting most not working problems usually involves replacing the electronic control board, user interface control or wire connector. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that is not working

    When the dishwasher is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your Kenmore dishwasher

    woman in the kitchen with dishwasher
    How To Help Your Dishwasher Run More Efficiently and Troubleshooting Tips

    Is your dishwasher cycle running too long? Watch our video, which explains the average cycle time, water temperature and helpful dishwasher troubleshooting tips.

    Does it feel like your dishwasher takes an eternity just to complete one measly cycle? While there are certain settings that may be the culprit — we’re looking at you, SaniWash — if it’s running for hours and hours, there’s probably a more serious problem at hand.

    Remember to consult your owner’s manual first for information on how to properly care for your specific dishwasher. Thankfully, there are a few things you can try first that may help your dishwasher run more efficiently. Watch our video for the best tips on how to reduce its cycle time — because no one wants to be stuck doing dishes forever.

    dishwasher-blog-image-57.jpg
    Troubleshooting Common Dishwasher Problems

    Most people dread all the scrubbing, sudsing and drying that goes into doing dishes by hand. Which is exactly why the dishwasher has become something many of us don’t want to live without.

    dishwasher-blog-image-54.jpg
    6 Dishwasher Maintenance Tips

    You might think that because your dishwasher was made to clean that it doesn’t actually need to be cleaned itself, right?

    Additional possible Kenmore dishwasher symptoms you may experience