Dishwasher dispenser not working

Common reasons your dishwasher dispenser not working

The most common reasons your dishwasher dispenser is not working are a broken detergent dispenser, defective electronic control board or a clogged water valve.

46% of the time it's the
Detergent Dispenser

31% of the time it's the
Electronic Control Board

13% of the time it's the
Water Valve

10% of the time it's the
Something else

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Common dishwasher repair parts you may need

Replacing one of these dishwasher parts may fix your problem.

Detergent Dispenser Replacement

If the detergent dispenser isn't working, it might be due to an internal issue that's stopping it from opening. Inside the detergent dispenser, there's a switch that releases the latch, allowing a spring to snap the dispenser lid open during the cycle. A broken spring, faulty switch, or defective latch can prevent the dispenser from working. It's best to have a Sears Home Services Repair Expert replace the detergent dispenser if it's not working properly.

How to replace a dishwasher detergent dispenser

Electronic Control Board Replacement

If the dishwasher detergent dispenser isn't working, it may be due to a faulty electronic control board. The internal logic and relays in the electronic control board are responsible for sending electrical current to the dishwasher dispenser, which opens the lid latch and dispenses the detergent. If the internal logic becomes corrupted or the relays fail, it can prevent the dispenser from working properly. It's a good idea to have a Sears Home Services Repair Expert inspect the dishwasher and replace the electronic control board if it's found to be defective.

How to replace a dishwasher electronic control board

Water Valve Replacement

If the detergent dispenser isn't working, it might have a problem inside that's stopping it from opening. There's a switch inside the detergent dispenser that releases the latch, so a spring can snap the lid open during the cycle. If the spring is broken, the switch doesn't work properly, or the latch is defective, the dispenser won't work. When the detergent dispenser isn't working, it's best to have a Sears Home Services Repair Expert replace it.

How to replace a dishwasher water valve

What to expect when you experience a dishwasher dispenser not working issue

Fixing a dispenser not working problem

Fixing most issues with the dispenser not working typically requires replacing either the detergent dispenser or the water valve. However, since there are many potential causes, a thorough diagnosis is crucial for resolving the problem. Getting an accurate diagnosis is important for understanding the cost of the repair.

Sears Home Services recommends these steps for fixing a dispenser that is not working

If the dishwasher dispenser isn't working, there could be several reasons why. To prevent replacing parts that aren't necessary, we suggest having a Sears Home Services professional conduct diagnostic tests to find out what's causing the problem. Our technicians have experience diagnosing all types of dishwasher failures.

What to watch for with a dishwasher dispenser not working diagnosis

Figuring out issues with modern appliances without the right knowledge and training can be hard. If you don't use the right diagnostic techniques, trying to fix your dishwasher problem might mean just guessing and swapping out parts. Appliances, especially in the last decade, have gotten very advanced, with lots of electronic parts that are tricky to test. Doing repairs yourself on the latest appliance models is getting much harder.

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Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.

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