Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
appointment lookup logoAppointment Lookup
  1. Repair
  2. Whirlpool
  3. Dishwasher dispenser not working

Whirlpool dishwasher dispenser not working

Common reasons your Whirlpool dishwasher dispenser is not working

The most common reasons your Whirlpool dishwasher dispenser is not working are a broken detergent dispenser, defective electronic control board or a clogged water valve.

  • 46%

    46% of the time it's the
    Detergent Dispenser

  • 31%

    31% of the time it's the
    Electronic Control Board

  • 13%

    13% of the time it's the
    Water Valve

  • 10%

    10% of the time it's the
    Something else

  • Schedule your dishwasher repair now!

    We can help! Our service technicians have repaired over 100,000 Whirlpool dishwashers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Whirlpool dishwasher

    Detergent Dispenser Replacement

    When the detergent dispenser isn’t working, it could have an internal failure preventing it from opening. An internal switch in the detergent dispenser releases the dispenser latch so a spring snaps the dispenser lid open during the cycle. A broken spring, bad switch or defective latch can keep the dispenser from working. Have a Sears Home Services Repair Expert replace the detergent dispenser when it isn’t working.


    Electronic Control Board Replacement

    When the dishwasher detergent dispenser is not working, a defective electronic control board could be causing the problem. Internal logic and relays in the electronic control board send electrical current to the dishwasher dispenser to open the lid latch and dispense the detergent. Corrupted internal logic or failed relays in the electronic control board could keep the dispenser from working. Have a Sears Home Services Repair Expert examine the dishwasher and replace the electronic control board if it’s defective.

    Water Valve Replacement

    When the detergent dispenser isn’t working, it could have an internal failure preventing it from opening. An internal switch in the detergent dispenser releases the dispenser latch so a spring snaps the dispenser lid open during the cycle. A broken spring, bad switch or defective latch can keep the dispenser from working. Have a Sears Home Services Repair Expert replace the detergent dispenser when it isn’t working.

    What to expect when you experience a Whirlpool dishwasher dispenser not working issue

    How is the dispenser not working problem fixed?

    Correcting most dispenser not working problems usually involves replacing the detergent dispenser, electronic control board or water valve. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher dispenser that is not working

    When the dishwasher dispenser is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher dispenser not working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Repair Dishwasher Resources

    Should You Repair or Replace Your Dishwasher?

    The decision to repair or replace a malfunctioning dishwasher can be daunting.

    5 min readJun. 17Dishwasher
    A middle-aged man ensures his dishwasher runs smoothly by loading it correctly, as part of regular appliance care to prevent drainage issues.

    Learn how to drain a GE dishwasher with our step-by-step guide. Keep your dishwasher running smoothly with our expert tips.

    7 min readJun. 14Dishwasher
    Recognizing the telltale signs that you need a new dishwasher

    Knowing when to replace a dishwasher isn’t always obvious, but you can learn to spot the signs.

    7 min readJun. 13Dishwasher
    Simple Steps to Replace a Blocked Dishwasher Spray Arm

    If the dishes in your dishwasher are no longer getting clean, it could be the spray arm is clogged.

    5 min readJun. 13Dishwasher

    Additional possible Whirlpool dishwasher symptoms you may experience

    These dishwasher brands may also experience dispenser not working