Appointment Lookup
646-440-2692
Whirlpool dishwasher won't drain
Common reasons your Whirlpool dishwasher won't drain
The most common reasons your Whirlpool dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.
35% of the time it's the Drain Pump
24% of the time it's the Pump and Motor Assembly
10% of the time it's the Drain Hose
31% of the time it's the Something else
Schedule your dishwasher repair now!
We can help! Our service technicians have repaired over 100,000 Whirlpool dishwashers. We can fix yours no matter where you bought it.
Most common repairs needed to fix a Whirlpool dishwasher
Drain Pump Replacement
A dishwasher that won’t drain often has a failed drain pump. The drain pump motor could be bad or the drain pump impeller could be damaged. The drain pump may make a loud noise when the impeller is damaged. The motor may make a loud buzzing noise or not make any noise at all if it isn’t spinning the impeller during the drain portion of the dishwashing cycle. The drain pump is hard to access so you’ll need to have a Sears Home Services Technician check out the drain pump and replace it if it isn’t working.
Pump and Motor Assembly Replacement
When the dishwasher won't drain, the pump and motor assembly that drains the water is often faulty. The motor spins a pump impeller and the impeller that moves the water through the drain hose could be damaged. A faulty motor could also be failing to spin the impeller properly. You'll likely hear a grinding or whining noise when those failures are happening. Have a Sears Home Services Technician repair the dishwasher when a faulty pump isn’t draining the water properly.
Drain Hose Replacement
If your dishwasher isn't draining properly, a blocked or damaged drain hose may be the culprit. The drain hose links to the drain pump and directs wastewater to the sink drain. Equipped with a check valve, the hose prevents drain water from flowing back into the dishwasher once the drain cycle is complete. However, if the hose or check valve is cracked, water may flow back into the tub when the drain pump ceases operation. Since accessing the drain hose is challenging, it's best to enlist the help of a Sears Home Services Repair Expert to address any cracks or damages.
What to expect when you experience a Whirlpool dishwasher won't drain issue
How is the won't drain problem fixed?
Correcting most won't drain problems usually involves replacing the drain pump, pump and motor assembly or drain hose. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a dishwasher that won't drain
When the dishwasher won't drain it can be for many reasons. To avoid replacing unneeded parts, we recommend scheduling a Whirlpool dishwasher repair with a Sears Home Services professional who can perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.
What to look out for with a dishwasher won't drain diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
Whirlpool dishwashers that end cycles with water pooling typically have a clogged drain line or a faulty pump. Lingering water can lead to odors and hamper the next load. Instead of emptying by hand, try dishwasher service. Restoring normal drainage means each cycle wraps up fresh and ready for new dishes.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Thorough
James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.
Kirsten A, Oxford, PA
Service Call
Luke was great. Polite and knowledgeable even though the dishwasher was older than he!
James G, Hillsboro, MO
Daniel
Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.
Paul F, Hghlnds Ranch, CO
Frequently Asked Questions
Repair Dishwasher Resources
Is your dishwasher not draining water? Learn 7 easy fixes for clogs, pump failures & more.
Learn how to drain a GE dishwasher with our step-by-step guide. Keep your dishwasher running smoothly with our expert tips.
Find out why your dishwasher won’t turn on and get expert tips from Sears Home Services to fix the problem.
If the dishes in your dishwasher are no longer getting clean, it could be the spray arm is clogged.
Glossary Terms
A dishwasher gasket is a flexible seal that prevents water from leaking out of the dishwasher door during operation. It's crucial for maintaining the appliance's efficiency and preventing water damage.
A dishwasher impeller is a rotating component within the dishwasher's pump that circulates water throughout the unit during a wash cycle, ensuring efficient cleaning by spraying water at high pressure.
A dishwasher sump is located at the bottom of the dishwasher, serving as a collection point for water during the wash cycle. It houses the main pump and filter, facilitating the recirculation and drainage of water, essential for the cleaning process.
A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.