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  1. Repair
  2. Kenmore Elite
  1. Repair
  2. Kenmore Elite

Kenmore Elite dishwasher won't drain

Common reasons your Kenmore Elite dishwasher won't drain

The most common reasons your Kenmore Elite dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.

  • 56%

    56% of the time it's the
    Drain Pump

  • 14%

    14% of the time it's the
    Pump and Motor Assembly

  • 10%

    10% of the time it's the
    Drain Hose

  • 20%

    20% of the time it's the
    Something else

  • Schedule your dishwasher repair now!

    We can help! Our service technicians have repaired over 35,000 Kenmore Elite dishwashers. We can fix yours no matter where you bought it.

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    Most common repairs needed to fix a Kenmore Elite dishwasher

    Drain Pump Replacement

    A dishwasher that won’t drain often has a failed drain pump. The drain pump motor could be bad or the drain pump impeller could be damaged. The drain pump may make a loud noise when the impeller is damaged. The motor may make a loud buzzing noise or not make any noise at all if it isn’t spinning the impeller during the drain portion of the dishwashing cycle. The drain pump is hard to access so you’ll need to have a Sears Home Services Technician check out the drain pump and replace it if it isn’t working.


    Pump and Motor Assembly Replacement

    When the dishwasher won't drain, the pump and motor assembly that drains the water is often faulty. The motor spins a pump impeller and the impeller that moves the water through the drain hose could be damaged. A faulty motor could also be failing to spin the impeller properly. You'll likely hear a grinding or whining noise when those failures are happening. Have a Sears Home Services Technician repair the dishwasher when a faulty pump isn’t draining the water properly.

    Drain Hose Replacement

    A dishwasher that won’t drain often has a failed drain pump. The drain pump motor could be bad or the drain pump impeller could be damaged. The drain pump may make a loud noise when the impeller is damaged. The motor may make a loud buzzing noise or not make any noise at all if it isn’t spinning the impeller during the drain portion of the dishwashing cycle. The drain pump is hard to access so you’ll need to have a Sears Home Services Technician check out the drain pump and replace it if it isn’t working.

    What to expect when you experience a Kenmore Elite dishwasher won't drain issue

    How is the won't drain problem fixed?

    Correcting most won't drain problems usually involves replacing the drain pump, pump and motor assembly or drain hose. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that won't drain

    When the dishwasher won't drain it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher won't drain diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your Kenmore Elite dishwasher

    animated dishwasher full of dishes
    7 Tips to Correct the Most Common Dishwasher Issues

    Are you misusing your dishwasher? Read about the most common dishwasher problems people encounter, along with tips on how to fix them.

    Loading a dishwasher is one of those tasks that you might do without a second thought. As long as your dishes seem to come out clean, you’re good, right? Well, not exactly.

    There are quite a few dishwasher mistakes you could be making regularly that are affecting how your appliance performs. Some things you’re doing might not have obvious consequences, like residue sticking to plates or a funky smell emanating from the depths of the dishwasher, but they’re still affecting how clean you’re able to get your dishes and how efficiently the machine works.

    Sears Home Services appliance expert Travis Robertson reveals the seven most common ways people incorrectly use their dishwasher and how to solve problems that occur from misuse.

    dishwasher-blog-image-64.jpg
    Should You Repair or Replace Your Dishwasher?

    If you’re not sure whether to repair or replace your broken dishwasher, consider the age of the appliance, usage, repair cost and the cost of installing a new dishwasher in your home.

    dishwasher-blog-image-57.jpg
    Troubleshooting Common Dishwasher Problems

    Most people dread all the scrubbing, sudsing and drying that goes into doing dishes by hand. Which is exactly why the dishwasher has become something many of us don’t want to live without.

    Additional possible Kenmore Elite dishwasher symptoms you may experience