Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainFencingShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainFencingShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. Kenmore Elite
  3. Kenmore Elite Dishwasher
  4. Dishwasher not turning on

Kenmore Elite dishwasher not turning on

Common reasons your Kenmore Elite dishwasher is not turning on

The most common reasons your Kenmore Elite dishwasher is not turning on are a defective electronic control board, damaged user interface control or a damaged power supply board.

  • 47%

    47% of the time it's the
    Electronic Control Board

  • 19%

    19% of the time it's the
    User Interface Control

  • 10%

    10% of the time it's the
    Power Supply Board

  • 24%

    24% of the time it's the
    Something else

  • Use The Repair or Replace Calculator

    Determine What's Best For Your Appliance

    Product Type
    Home Appliance Brand
    How Old Is Your Appliance?

    Most common repairs needed to fix a Kenmore Elite dishwasher

    Electronic Control Board Replacement

    A dishwasher that won’t turn on could have a defective electronic control board. The control board will freeze up and fail to power up the control panel when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it won’t turn on.


    User Interface Control Replacement

    When your dishwasher is not turning on, a damaged user interface control could be causing the problem. The user interface control connects to the electronic control board through a wire harness and sends signals to the control board to help control the dishwashing cycle. A bad power key on the user interface control can prevent the dishwasher from powering up. Also, a stuck key on the user interface control can cause the electronic control board to stop the cycle and the dishwasher won’t work until the damaged user interface control is fixed. Have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

    Power Supply Board Replacement

    When your dishwasher is not turning on, a damaged power supply board could be causing the problem. The power cord connects directly to the power supply board and the power supply board sends power to the electronic control board to power up and operate the dishwasher. When your dishwasher is completely dead and it is getting power through the power cord, you’ll need to have a Sears Home Services Technician check out the power supply board and replace it if it’s damaged.

    What to expect when you experience a Kenmore Elite dishwasher not turning on issue

    How is the not turning on problem fixed?

    Correcting most not turning on problems usually involves replacing the electronic control board, user interface control or power supply board. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that is not turning on

    When the dishwasher is not turning on it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher not turning on diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Repair Dishwasher Resources

    Title image for blog article "How Does a Rinse Aid Dispenser Work?"
    7 min readNov. 29

    Learn how a rinse aid dispenser works in a dishwasher and how to troubleshoot problems.

    Title image for blog article "How Does a Dishwasher Air Gap Work?"
    5 min readNov. 27

    Learn how an air gap works in the drain system of a dishwasher.

    Title image for blog article "How Does a Portable Dishwasher Work?"
    7 min readNov. 13

    Learn how a portable dishwasher works.

    Title image for blog article "How Does a Recirculation Pump Work?"
    5 min readNov. 13

    Learn how a recirculation pump works in a dishwasher and how to troubleshoot pump problems.

    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A furnace is a major appliance that heats air distributed throughout a home or building via a ductwork system.

    A furnace blower motor is a crucial component of a home heating system that drives the fan responsible for circulating air throughout the HVAC system and into the living spaces of the home.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    Additional possible Kenmore Elite dishwasher symptoms you may experience