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  1. Repair

Dishwasher display not working

Common reasons your dishwasher display not working

The most common reasons your dishwasher display is not working are a defective electronic control board, damaged user interface control or a damaged power supply board.

  • 48%

    48% of the time it's the
    Electronic Control Board

  • 19%

    19% of the time it's the
    User Interface Control

  • 10%

    10% of the time it's the
    Power Supply Board

  • 23%

    23% of the time it's the
    Something else

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    Common dishwasher repair parts you may need

    Replacing one of these dishwasher parts may fix your problem.

    Electronic Control Board Replacement

    If the display on your dishwasher isn't working, it might be due to a faulty electronic control board. This board is responsible for sending power to the control panel to activate the display. When the display is unresponsive, it could be because the electronic control board isn't sending electrical current to the control panel. Repairing this kind of dishwasher problem requires advanced technical knowledge. It's best to have a Sears Home Services Technician diagnose and repair the issue to get your dishwasher back in working condition.

    User Interface Control Replacement

    When you find the dishwasher display isn't working, it could be because the user interface control is damaged. This control is connected to the electronic control board with a wire harness and sends signals to help control the dishwashing cycle. A faulty power key on the user interface control can stop the dishwasher from turning on. Additionally, if a key on the user interface control is stuck, it can cause the electronic control board to halt the cycle, making the dishwasher unusable until the damaged user interface control is repaired. It's best to have a Sears Home Services Repair Expert come to your home and replace the user interface control if it's damaged.

    Power Supply Board Replacement

    If your dishwasher display isn't functioning, a damaged power supply board might be the cause. The power cord links directly to the power supply board, which then provides power to the electronic control board to activate and operate the dishwasher. If your dishwasher is completely unresponsive despite receiving power through the cord, it's necessary to have a Sears Home Services Technician inspect the power supply board and replace it if it's found to be damaged.

    What to expect when you experience a dishwasher display not working issue

    How do I fix the display not working problem?

    Fixing most issues with a display not working typically requires replacing either the electronic control board, user interface control, or power supply board. However, since there are many potential causes, it's important to conduct a thorough diagnosis to fix the problem. Getting an accurate diagnosis is essential for understanding the cost of the repair.

    Sears Home Services offers these tips for a dishwasher display that is not working

    If the dishwasher display isn't working, there could be several reasons why. To avoid replacing parts that aren't necessary, we suggest having a Sears Home Services professional conduct diagnostic tests to find out what's causing the problem. Our technicians have experience diagnosing all types of dishwasher failures.

    What to be aware of with a dishwasher display not working diagnosis

    Identifying issues with modern appliances can be challenging without adequate knowledge and training. Attempting to fix your dishwasher problem without employing proper diagnostic techniques may result in simply guessing and replacing parts. Appliances, particularly those developed over the last decade, have become highly sophisticated, with numerous models incorporating electronic components that are complex to assess. Consequently, do-it-yourself repairs on the latest appliance models are becoming progressively more difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it


    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.

    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!

    James G, Hillsboro, MO


    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.

    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your dishwasher

    7 Dishwasher Myths Busted!

    Some of us scrub our dishes so well before they go in the dishwasher that they hardly need any more cleaning. Did you know that’s actually detrimental?

    woman in the kitchen with dishwasher
    How To Help Your Dishwasher Run More Efficiently and Troubleshooting Tips

    Is your dishwasher cycle running too long? Watch our video, which explains the average cycle time, water temperature and helpful dishwasher troubleshooting tips.

    Does it feel like your dishwasher takes an eternity just to complete one measly cycle? While there are certain settings that may be the culprit — we’re looking at you, SaniWash — if it’s running for hours and hours, there’s probably a more serious problem at hand.

    Remember to consult your owner’s manual first for information on how to properly care for your specific dishwasher. Thankfully, there are a few things you can try first that may help your dishwasher run more efficiently. Watch our video for the best tips on how to reduce its cycle time — because no one wants to be stuck doing dishes forever.

    How to Load Your Dishwasher

    What’s the best way to load a dishwasher? Maximize your dishwasher’s space and ensure your dishware and utensils are clean with this expert advice.

    Common dishwasher symptoms to look out for