Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

excellent service
April 14, 2026
Overall rating

friendly, efficient, and very knowledgeable service, thank you very much!

Belinda B,

Saline, MI
Washing machine
April 14, 2026
Overall rating

The repairman was very polite, checked everything, but in the end, parts were no longer available for a fifteen year old machine. I guess it's time to just get a new one. Very pleased with my Sears plan.

Joanne B,

San Jose, CA
Dryer repair
April 14, 2026
Overall rating

Ben was very friendly, fast, and professional. He came in, quickly diagnosed the problem, and had everything fixed within an hour or so. I really appreciated how smooth and hassle-free the whole process was

Skyler G,

Myrtle Beach, SC
Broken dryer
April 14, 2026
Overall rating

We had a great experience getting this dryer fixed! The parts were shipped to us and everything was put together in a timely manner and now we're back in business! The technician was prompt and communicative and professional through the whole process!

Robert C,

Fremont, OH
Samsung Clothes Dryer Repair
April 14, 2026
Overall rating

Michael was excellent. He was very knowledgeable and was able to determine the issue with my clothes dryer.

Andrea D,

Pine Knoll Shores, NC
Professional work
April 14, 2026
Overall rating

He was polite and respectful. He informed me of the needed parts and the steps taken to identify them.

Marva G,

Harrisburg, PA
Jimmy was great
April 14, 2026
Overall rating

Jimmy was great. He fixed the problem. However Sears itself provided horrible service. No one ever came out to see what was wrong with the dryer. It was all in a text from a bot. The parts shipped were wrong. They made an appointment and no one showed up. I had to call AHS. The whole case took almost a month to resolve.

Anne C,

Myrtle Beach, SC
Repair experience
April 14, 2026
Overall rating

Super nice, I love that he called when he was 30 minutes away thank you

Rosaura D,

Alice, TX
Great service
April 14, 2026
Overall rating

Moises very profesional, nice Person, He call me twice on my way home to let me know he was almosr there. Good costumer service

Vilma V,

Guaynabo, PR
Professional
April 14, 2026
Overall rating

Great job!! Very professional an good customer service. Would highly recommend.

Haywood M,

Henderson, NC