Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Excellent
January 23, 2026
Overall rating

Excellent service and he was very polite and prompt. Very well done.

C K,

Santa Rosa, CA
Perfect repair
January 23, 2026
Overall rating

Mike arrived on time and fixed the microwave quickly. He was friendly and efficient.

Katherine T,

East Garrison, CA
Best technician from Sears so far
January 23, 2026
Overall rating

Excellent service! The technician came to repair my refrigerator and was extremely helpful, knowledgeable, and gentle throughout the entire process. He took the time to explain what was going on and gave me great maintenance advice to help prevent future issues. You can tell he truly cares about his work and his customers. I highly recommend him!

Vanessa F,

Wichita, KS
LG Dryer repair
January 23, 2026
Overall rating

Prompt same day order & service provided. Steve kept me informed on theapproximate time for arrival and quickly diagnosed the repair needed. In addition, the required parts were available in his truck and the equipment is back in operation.

David M,

Frisco, TX
James is excellent!
January 23, 2026
Overall rating

We've had James work on multiple appliances-air conditioner and the most recent our furnace, each time he's been great. Timely, kind, knowledgeable and great work. He fixed our furnace quickly which was much appreciated because it's freezing!

Valeriya K,

Highlands Ranch, CO
Fast, Accurate, and Incredibly Friendly
January 23, 2026
Overall rating

Conrad was a joy to have in my home and fixed the appliance quickly and cleanly. I'd be very happy to have him back the next time an appliance needs service!

Matt T,

Vallejo, CA
Great service and timely arrival
January 23, 2026
Overall rating

Technician arrived timely and promptly fixed the microwave and replace all parts that were previously shipped. Thank you

Valentina M,

Potomac, MD
SAMSUNG MOTHERBOARD
January 23, 2026
Overall rating

Thomas was very pleasant and installed the board. Now some 6+ hours later, the refrigerator is still not working.....

Ellen M,

Conway, SC
Great Job
January 23, 2026
Overall rating

Got it fixed quickly and was very friendly and professional

Cyndee W,

Nederland, TX
Wonderful Repairman
January 23, 2026
Overall rating

Raul was very thorough in assessing the issue with my ice maker. He determined that the intake line was blocked. He showed me where the issue lies and instructed me to allow the freezer temp to increase a bit so the blockage would dislodge. Raul provided excellent customer service. He's a very knowledgeable and nice man.

Charlotte B,

Houston, TX