Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Super
February 26, 2026
Overall rating

Randall is very knowledgeable, always on time and he's just a good guy!

Patti B,

Makawao, HI
Excellent Service man.
February 26, 2026
Overall rating

Ben was an excellent repair person. He explained what he was doing and what to avoid. Thank you Ben!!

Judith W,

Myrtle Beach, SC
Great service
February 26, 2026
Overall rating

Service as on time and technician communicated well and was helpful

Will C,

Jackson, TN
Pleased with Gregg
February 26, 2026
Overall rating

I was very pleased with Gregg, and his assistant. They showed up within the projected time, and quickly diagnosed the issues. They took care of contacting my home warranty company, and provided them with the info to get my problems taken care of. Gregg is very professional, honest, and very good at what he does.

Gary M,

Dixon, IL
DISHWASHER REPAIR DISASTER
February 26, 2026
Overall rating

The technician support/expertise was always great. It was the rest of the experience that SUCKS. The initial repair started around first of December 2025 and three months later we are still working on the repair. Twice the technician reported no one home when someone was home. The text messages referenced in email are non-existent. Trying to talk to a person is the hardest part of all and usually no help. It should not take 3 months to repair a dishwasher. I am evaluating now whether it is worth keeping your service.

Regine W,

Lusby, MD
The best!
February 26, 2026
Overall rating

Lawrence was great. All service techs can take a few of his tips. Very personable.

Crispy M,

Paso Robles, CA
Oven repair
February 26, 2026
Overall rating

Robert was very knowledgeable in addressing the problem.Once he identified what it was he got to work to resolve it.

Anita C,

Staten Island, NY
Great service!
February 26, 2026
Overall rating

Madho, was friendly and knowledgeable he was able to resolve the issue and explain in layman's terms. He went above and beyond in helping with other small issues we had with the refrigerator. We are very happy with the service and the charge was very reasonable.

Genie F,

Sacramento, CA
service tech
February 26, 2026
Overall rating

He was knowledgeable and knew my problem right away, Friendly and job done well and fast.

Modesto P,

Manteca, CA
GOOD JOB
February 26, 2026
Overall rating

TECH ON TIME ON POINT AND FULFILLED ALL MY EXPETATIONS.

Frank G,

Fresno, CA