Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

Artificial intelligence
June 04, 2026
Overall rating

Online store is great. Always professional, explains things very well. Your artificial intelligence that sends the text messages and probably some of the emails is absolutely RIDICULOUS . And the last two weeks I have received 20 something text messages from AI that was trying to arrange the service calls but when I talk to a real person or some other email would say it was a different time or day. So it really is artificial. Get it right or get it gone

Lynn S,

Las Cruces, NM
I give a 5
June 04, 2026
Overall rating

Good service done. Clean area and expert repair. Very courteous spoken.

Leroy B,

Tobyhanna, PA
Great service
June 04, 2026
Overall rating

Bernard quickly fixed the issue and was very friendly and had great communication

Tam N,

Milpitas, CA
Awesome
June 04, 2026
Overall rating

Brian was very knowledgeable and incredibly professional. He answered all my questions and made sure I understood what the issue was.

Melissa H,

Wichita Falls, TX
Technician
June 04, 2026
Overall rating

Very courteous and helpful, and quick, polite and on time

Carla P,

Albany, MO
Dryer Repair Service
June 04, 2026
Overall rating

Outstanding service by James !!! Restores my faith in competent, courteous, effective repair people in our area. Couldn't be more satisfied with the repair service I received today !!

Thomas K,

Slingerlands, NY
My air condoned went down
June 04, 2026
Overall rating

He was very polite.....andhe did not mind the dogs ....very courteous and did his job effiecenly......and arrived on time...

Pamela L,

Macon, GA
Fast
June 04, 2026
Overall rating

Edward was fast, knowedgable and very friendly. This is the second time he has been here and he was amazing

Andra W,

Williston, SC
Professional
June 04, 2026
Overall rating

Very professional And knowledgeable . Got everything resolved and the whole process was fast and easy

Claudia R,

Bellflower, CA
Central AC
June 04, 2026
Overall rating

He was knowledgeable and did what he needed to do

Tammy B,

Memphis, TN