Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Christopher was fine
June 29, 2026
Overall rating

He was fine. But Sears made me wait over 6 weeks for a repair, has horrible telephone service and promised a $50 check for my loss of food and didn't send it., if I was able to speak to a tech beforehand they could have brought the parts with them. Horrible horrible how Sears operates. Customer service is a joke.,

John M,

Dingmans Fry, PA
Great service and very friendly
June 28, 2026
Overall rating

Kyle did super work. Found the problem and resolved it quickly. Explained everything to me and was very friendly. Appreciate his work and attitude

James J,

Boyd, TX
Dryer service
June 28, 2026
Overall rating

Paul did an excellent job. He had the part with the info I provide. Paul was courteous and knowledgeable.

Stanley W,

Humble, TX
Claudio Review
June 28, 2026
Overall rating

Reliable - came on time and did a great job.

Barbara P,

Auburn, CA
Horace was wonderful
June 28, 2026
Overall rating

But for two days we were told that he was on his way and the time of arrival kept being pushed back. We waited for two full business days for the service to take place.

Valerie T,

Chicago, IL
Very conscientious and knowledgeable
June 28, 2026
Overall rating

Rudy was so thorough in analyzing our dishwasher issues. Seemed to really care it wasn't working properly and wanted to fix it!

Dave A,

Medford, MA
Out with the old in with the new
June 28, 2026
Overall rating

My treadmill was old and parts would be difficult to find, was not worth repairing.

Theresa D,

Roosevelt, NY
Timely and efficient
June 28, 2026
Overall rating

Very thorough and thoughtful of our time…assessed the damage and made an appropriate solution now we wait and see what the home warranty company does

Lisa R,

Palm Coast, FL
Gerald
June 28, 2026
Overall rating

Gerald didn't take easy way out and say he couldn't remove melt from heating coil. He went to work with simplest of tools and did a thorough job. No residue left and no smell after.

Sharon C,

Olmsted Falls, OH
My service
June 28, 2026
Overall rating

Josh was wondering and very friendly. He ensured we were taken care of and that our ice maker was working as expected.

Brenda H,

Youngstown, NY