Repair reviews

The employee repaired or did routine maintenance on all of my appliances that were under contract with Sears in one trip. They also had tips on using the appliances.

everytime i have a repair service. the service tech, explains what he is doing. He also will explain any issues that I may have.

The two servicemen that came to our house were awesome. They were fast, efficient, friendly and went above and beyond to teach us more about how to care for and use our washer and dryer!

I have problems with my washer machine for 5 times

The technician had to return to correct the problem again...but now it's working fine.

Service Tech was very informative. He gave me tips on what to use to keep my machine clean.

The fix was simple. I just needed the filter installed properly but was provided with a quick check of the general operation of the refrigerator.

Our top of the line Kenmore washer quit. The service man did a very good job in trying to repair it. He knew the machine well and New what the problem was. Unfortunately Kenmore no longer makes the needed part to repair our 7 year old washer. Out of warranty -yes but not to even be able to repair it. After almost every appliance in the house being Kenmore, we are changing brands. BUT the service was very good.

So glad we had maintenance contract. "Simple" repair would have been over $400.

Four trips, by three technicians, and the dryer still doesn't work, mot that it is all the technicians fault, maybe they don't have the knowledge base for this type of dryer, but after the last visit, the dryer only worked for the minimal testing the tech did, the next day we tried to use it, it never worked. The Second tech left the dryer in pieces until the next visit which was 2 weeks later.