Repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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  1. Washer repair.

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    Arrived on time and did a great job.
    BIRMINGHAM, AL
    January 15, 2021
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  2. Great service

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    Great service, but I am not satisfied with your warranty. The same problem happened 6 months ago, I also had to throw out some spoiled food. If the fridge would have worked properly that would not be the case. Not happy!!
    FRANKLIN, TN
    January 15, 2021
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  3. Awesome job

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    The best so happy :-) th have chosen you guys
    ROCKFORD, IL
    January 15, 2021
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  4. Excellent service

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    I already sent a review in; the guy(Jim) was fabulous, stayed in his area, wore a mask when necessary, and explained the parts problem, his repair, he checked everything out and also answered some of my questions about other Sears products we own...A great individual who represents the company fabulously!
    KEIZER, OR
    January 14, 2021
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  5. Great

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    It was good
    SAN DIEGO, CA
    January 14, 2021
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  6. Good service

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    Sounded knowledgeable
    FORT MEADE, FL
    January 14, 2021
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  7. Leroy is awesome

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    Solved problem quickly. Great service.
    NAPA, CA
    January 14, 2021
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  8. Dryer fixed but charge exorbitant.

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    When I called to make appointment I was told there would be a $99 diagnostic fee and was led to believe that amount would be applied to the labor charge. No diagnostics were performed. Upon hearing the noise the tech knew immediately what the problem was and returned to his vehicle to retrieve the part. From the time he removed the access panel, replaced the part and replaced the access panel it took him 30-35 minutes. An additional labor charge of $157.60 was added for a total labor charge of $256.60 for less than an hours work. Don't try to reason with these people because you will be ignored completely.
    FOREST HILL, MD
    January 14, 2021
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  9. Did not fix it?

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    I told him before he left that it was still not working and he said it was. There was no heat coming out of the vent.
    TEXAS CITY, TX
    January 14, 2021
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  10. The technician was very helpful. He gave me some very good advice.

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    See above comments.
    WEST PALM BCH, FL
    January 14, 2021
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