Repair reviews

Job was not completed. the follow up was bad, an appointment was made but not kept we waited all afternoon and no one came or called to reschedule appointment

The technician was friendly and knowledgeable. He explained things as he went and cleaned up after he finished. He was also training someone and kept quizzing the trainee to make sure he knew what to do. Our only complaint was that our appointment was supposed to be for the day before and that technician (different from the one that came the next day) didn’t communicate well. He just kept pushing back the arrival time and then rescheduled us without asking if we were available for the new day ans time.

Service guy showed up with attitude lied caught x3 now Refrigerator still not working???

Beat expectations

The gentleman was on time, courteous and knowledgeable. Thank you.

Explained all steps, understood the hassle of no fridge/freezer, professional and efficient

Prompt courteous and got the job fone

Poor service, my washer is still broken, I've been getting the run around from customer service unable to find my ticket and unable to schedule a tech back out.

June 14th the repair man came, stated that my Kenmore needed an new Condenser fan, cost for the repair, $525.00. Returned that same afternoon, replaced the fan in 15 minutes, stated that the correct settings for the temperature should be -2 and 37. Until today even set at -2 and 33 the refrigerator does not cool below 40. I have called 9 times and have sent emails an have not heard a word from anyone, aside from being advised that their scheduling SW is down. Part: $109.00 Labor $381.75. That comes to almost $1,500.00 an hour!

The most expensive repair I will never make again