Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Courteous, methodical, efficient
When "Stan" (Constantine) called to say he was on his way this morning, he noted that he would arrive within the hour. As he set up his tool box and photographed the garbage disposal to verify its model, serial number, and condition (no visible leaks or outward damage), he asked whether the disposal made any unusual noises or vibrations when it stopped working. He listened as I explained the procedures I had followed from the owners manual and that I had felt inside the cavity and felt something sharp, but the blades still would not turn 360 degrees with an Allen wrench inserted in the bottom. He repeated the process as I had described, and with the same result. Then he peered inside and located the object that I had felt. He was able to use his very long, needle-like device to remove a small plastic pin that had become lodged in the exit hole. After that, he turned on the cold water and the wall switch to the disposal which hummed along properly. He had solved the problem within half an hour. Before leaving, Stan gave me some practical advice on how to maintain the garbage disposal.
Dale L, Glendale, CA
Tried to repair our washer
He did much work on it but it's apparently beyond repair. He was very knowledgeable and did a good clean job. Thank you.
Dawn M, Henderson, NV
Ref technician
James is good in what he does. He tried to fixed my ref. Unfortunately something that beyond his control can't be done. Very nice and professional.
Elena J, Las Vegas, NV
Finally
Waited for over 2 months for repair. Kenneth is good at what he does and installed the part. He tried to trouble shoot the cause of what is causing water to leak from under the washer, none present today maybe the suspension change cured the problem? I told him I would continue to monitor. It leak continues I will be contact for a replacement.
Beverly M, Honolulu, HI
Wonderful Service!
Eli was kind, knowledgeable, kept the area clean, and was helpful in answering my questions.
C S, Smyrna, GA
121 Kapualani St - Washer Dryer/Combo Repair
Originally scheduled mid-day. Re-arranged to move back to late afternoon. Travis was easy to work with. Knowledgeable.
Eddie A, Hilo, HI
Bradley to rescue.
Bradley got the water running for my washer. He took time to explain about the washer and even helped me with a IPad question. This is being filled out by Marguerite., Joh's wife .
John C, Dallas, TX
My service
I had two technician one ordered the part i needed and the other one installed it both did a great 👍 job.
David H, Beaumont, TX
Marc was great
He was very knowledgeable and attentive to our refrigeration repair needs. Thank you Marc!
Valentin M, Dallas, TX
Washer Repair
Diagnosed and fixed problem quickly
Cathy L, Thornton, CO
