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REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.8/5 (89,183 reviews)
Excellent
December 06, 2023
Overall rating

Friendly & knowledgeable

Stephen W, Modesto, CA

Jake is a great person.
December 06, 2023
Overall rating

He did a great job, the problem is with the refrigerator.,

Nancy V, Meridian, ID

Oven repair by Timothy
December 06, 2023
Overall rating

Timothy was very pleasant, efficient and had our oven up and running to be able to roast out Thanksgiving turkey. We are very happy with the quick service we received.

Diane D, East Rochester, NH

Appliance repair
December 06, 2023
Overall rating

Kendell did everything that needed to be done. Thanks so much.

Sue H, Phoenix, AZ

Thanks
December 05, 2023
Overall rating

Thanks for your expert analysis of the problem that caused the flooding of my home .I was scared the first few times I used the machine , but all is working great.

Frank U, Coconut Creek, FL

Excellent service from Daniel
December 04, 2023
Overall rating

Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.

Tammy M, Hilton, NY

Satisfied customer
December 04, 2023
Overall rating

Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert

Rose W, Las Cruces, NM

Thorough
December 03, 2023
Overall rating

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.

Kirsten A, Oxford, PA

Dryer service
December 03, 2023
Overall rating

He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.

Terry F, Oklahoma City, OK

SERVICE PROVIDED BY OBEDIAH
December 02, 2023
Overall rating

Mr Obadiah was very professional in doing his job on central heating and air systems. He explained the problem with the systems and repaired. He is a great access to sears.

Mary P, Ft Washington, MD

Average Rating: 4.8/5 (89183 reviews)

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