Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Scott was awesome and knows what he's doing
Scott was great. Respectful. Knew just what was wrong. Took care of the not-really-big problem. Easy to have him in our home.
Kathy S, Augusta, MO
Supper tench
Richard care and Profecinal person one of the best tench
Carlos C, Miami, FL
Great service
Keith was friendly and professional. He explained everything to me in a way I could understand easily.
Clemente O, Vacaville, CA
Dishwasher Repair
Chris was very kind & helpful. He found the problem right away.
Larry S, Hernando, FL
Terrific service person
Difficult repair that took quite a while but he did a fine job as far as I can tell. Thanks.
Brock H, Manasquan, NJ
Good experience
Avery was polite and friendly. Went right to work trying to solve the problem. Kept us informed as to the problems, his efforts, and the related costs.
Robert Q, Las Vegas, NV
Review of Paul on 5/20/25
Paul came out again to install replacement parts on our range. He worked hard at leveling the range to see if that helped the new parts not make noise. It didn't help. He took pictures and a video to record the noises being made to send to the appropriate folks. He is an excellent employee.
James L, Cheyenne, WY
Great professional appliance care!
I have peace of mind knowing my washer,dryer, stove & refrigerator are all serviced & running smoothly. Technician was informative , efficient & kind. Worth the reasonable cost.
Suzanne M, Los Angeles, CA
Excellent serviceman
The serviceman Shareef was excellent. However, my scheduled service was postponed several times and up to a week even though the replacement part was available. Unfortunately, Sear's repair communication AI assistant does not provide information about delays or does so inaccurately. One postponement was due to the unavailability of the replacement part even though it had been delivered to my house and there was no way to effectively communicate that to the system.
James M, Summerville, SC
Very professional.
Andre was professional and informative. It was a pleasure having a pro here without feeling rushed. Keep this guy, give him a raise, promote him to HR so he can show other techs how customers like to be treated. Thank you, Andre!
Mary, Chattanooga, TN
