Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

198.7K


Average Rating

4.7/5

N/A
January 23, 2026
Overall rating

He was great. He couldn't fix the problem but found out what the problem was. So it put me in the direction to where to fix it.

Valarie J,

Columbia, SC
Washing machine repaired
January 23, 2026
Overall rating

Willa notified me when she was in route. Willa was very professional and performed repair with no issues. Thank you!

Carl M,

Santa Fe, NM
Knowledgeable
January 23, 2026
Overall rating

Morris immediately diagnosed the issue and was able to confirm with assurant on what needs to be done to resolve the issue.

Nora T,

Hermanville, MS
Job Completed in No Time
January 23, 2026
Overall rating

From the time I created my service request and was partnered with Sears the communication was very clear and accurate. My technician arrived timely and the service request was completed very quickly, in fact it was completed within minutes

Laconna H,

Trenton, NJ
Honest and straightforward
January 23, 2026
Overall rating

Very knowledgeable, honest, and friendly. Would recommend this repairman to service your appliances.

Melanie I,

Luzerne, MI
Good experience
January 23, 2026
Overall rating

Personable and helpful… would use service again if necessary. Thanks

David V,

Dartmouth, MA
good job
January 23, 2026
Overall rating

Tech Josh was one time , completed repair satisfactory, explained about replaced part.

Louis B,

Haines Creek, FL
Technician gets a 5 star
January 23, 2026
Overall rating

Although our kitchen range was unrepairable, I loved the interaction with the technician. He explained the problem with the oven very well, also he was kind and very polite. What I dislike Sears, I hate your policy of AI. if it takes me an entire year to find a Repair Service business that we can can communicate with verbally then so be it!

Odessa B,

Shaker Heights, OH
Very good
January 23, 2026
Overall rating

very good service and on time that schedule says works fast

Sheyla R,

Yacolt, WA
Burner not working
January 23, 2026
Overall rating

Patricio was very professional, respectful and pleasant. I hope if we ever need something repaired again, he is sent again.

Russelvicki S,

Santa Rosa, CA