Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Quick service. Great Technician.
April 14, 2026
Overall rating

Dameon knew what he was doing and was very professional and pleasant to work with. I'd use him again if it were possible to request a particular tech. However, Sears seems determined to keep customers from speaking to a live representative at Sears Home Services. I can't even find a way to ask them the simplest questions! NOT GOOD. Linda Adams

Linda A,

Inglewood, CA
Friendly and professional
April 14, 2026
Overall rating

Complete pro, very friendly and engaging. Explained the entire process and how he fixed it.

Mark D,

High Bridge, NJ
Service call of 4-14-26.
April 14, 2026
Overall rating

Chuck was very polite, knowledgeable & kept me informed of any problems or issues he found & any solutions that were maybe available to solve them.

Ann M,

Hanford, CA
Service
April 14, 2026
Overall rating

He is the nicest technician! Efficient, would have him back in a minute!

Debra B,

Kingston, OK
Fast and easy
April 14, 2026
Overall rating

Arrived on time and very communicative regarding repairs and issues. Made repair painless and quick

Michael C,

Carmel, NY
Dryer repair
April 14, 2026
Overall rating

Great service by Bob!! Excellent customer service and do a great job repairing my dryer.

Trent L,

Cranberry Township, PA
EXCEPTIONAL CHRIS
April 14, 2026
Overall rating

Chris came out two weeks ago guessed my code would be 20 or 25 and it was. He ordered the parts and they arrived this past weekend. He called me, said he saw the parts were in and made an appt. With me for today. He even called yesterday to let me know he had a appt yesterday afternoon but I told him yesterday would not work for me as I had commitments. He arrived this morning at 10 and had completed my repair by 11. He went above and beyond and while I was still wiping things down he even opened some of the housing for the glass shelves so I could clean out food items that found their way into the seams. He explained everything to me and was so efficient. I was so impressed, I went online to Ocala Word of mouth and did a shout out for a well done job and told people if they want dependable service to call Sears Repair. You are so lucky to have a talented service rep named Chris Welcome.

Donapril I,

Anthony, FL
Perfect!
April 14, 2026
Overall rating

Adonis was beyond my expectations. He was professional, knowledgeable and fast. So glad that I found him to fix my LG Washer. :)

Christine M,

Royal Oak, MI
Sears service by Vic
April 14, 2026
Overall rating

Vic was a pleasure to have in our home to repair our dryer. He is always prompt and professional and the job is always completed.

Sharlyn H,

Tyler, TX
Owner
April 14, 2026
Overall rating

Very knowledgeable he explained everything that he done give us points on what to do and what not to do

Richard N,

Oak Harbor, OH