Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.9K
Average Rating
4.8/5
Great
Great customer service and communication. Always kept me updated with the service.
Shonna G,
Seaford, DEExcellent Service
Randall was very polite and professional! He did a great job. It was very obvious he was very knowledgeable and knew what he was doing.
Byron H,
Vidalia, LAGreat service.
Great service. Great job. Recommend!! Thanks Rob! No issues, fast service.
Haydee G,
Clermont, FLExcellent Service
John was friendly, professional and knowledgeable. We appreciated his determination in fixing the problem. Thank you John!!
Karen C,
Prescott Valley, AZOutstanding and honest!
Came out and diagnosed a washer issue and didn't try to add or install unneeded parts? Awesome customer service, straight and to the point!
Jonathan B,
Tuscola, TXRobert
Robert was a professional gentleman and did exactly what he said that he would do. He had a great rapport with me as I'm sure he does with all of his customers. Not being able to reach a real customer service with your company is very disturbing. It is difficult to do many things and you should hire people instead of computers to manage your business.
Geane Mullins,
Poughkeepsie, NYFixed
Was fast and easy guys were on top of it
Jamie W,
Panama City Beach, FLTech was great, but service department sucked
Gordon was awesome but three weeks after starting this process it came crashing down. They kept ordering a trans for the washer and sent seals. I even paid for it but it never came. It's sad I was hoping to have it fixed somewhere else now. Very disappointed with Sears.
Phil D,
Rigby, IDBest service ever!
Tam was very knowledgeable and had our refrigerator fixed in no time. Thank you for great service.
Donald A,
Chandler, AZFast. Courteous. Dependable!
Excellent customer service! Will definitely use again! They came out within a few days and were very knowledgeable about parts and pricing! Much appreciated!
Carla D,
Huntsville, AL