Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Good experience
May 05, 2026
Overall rating

Really good communication. Shane took care of everything. Diagnosed the problem, ordered the correct parts, and installed them without issue.

Timothy W,

Endicott, NY
Gracie
May 05, 2026
Overall rating

Gracie was very professional and fixed the problem I was having with my washer. I would recommend her to other people.

John D,

Superior, WI
Personable and knowledgeable
May 05, 2026
Overall rating

Michael came in and worked on the dishwasher. He explained to me what could have happened to make it stop working and what I should look for.

Sandra F,

Warwick, RI
Technician
May 05, 2026
Overall rating

He did a fabulous job! He was able to diagnose the problem, order parts and returned to install. He was pleasant and knew his job!

Stephanie R,

Silver Spring, MD
Willie was great…
May 05, 2026
Overall rating

Our experience with the technician was very positive…. He did everything that was necessary to get the appliance back working properly. The overall experience was very positive.

Jerome S,

Centerville, TX
A long time coming
May 05, 2026
Overall rating

Definitely give him five stars. He's been here before and we've been trying to get this refrigerator fixed since December. It's now May have different technicians come in or are so many different parts didn't know what part to order. This technician came in. Ordered the correct parts finally got the refrigerator fixed. He probably won the best technicians at Sears's home services has.

Godfrey& C,

Alexandria, VA
Tech
May 04, 2026
Overall rating

Excellent costumer service Very professional On time as agreed I will reccomed Sears Repair Servirves

Baldemar P,

Laredo, TX
5
May 04, 2026
Overall rating

Kurtis was very polite, examined the washer and was very knowledgeable about the washer and what might be going on. Took it apart worked on it and put it back together. It took him a while. I was worried about the price of the repair, but I was surprised how reasonable it was. I know parts are expensive but his labor was unbelievable for the price. Thank you.

Kathy O,

New Lexington, OH
Stacey
May 04, 2026
Overall rating

Hard working, knowledgeable, polite, good communication skills, courteous, and friendly.

Miki H,

Springfield, MO
Awesome
May 04, 2026
Overall rating

He did an awesome job even helped to get parts to me when they took long

Siima K,

Longview, TX