Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

John needs a raise!
June 08, 2026
Overall rating

He got in, diagnosed the problem, ordered the parts, came and installed. No muss, no fuss.

James L,

Chino Valley, AZ
Tron Review
June 08, 2026
Overall rating

Very friendly and knowledgeable. Answered all questions about his work

Carolyn P,

Suffolk, VA
good
June 08, 2026
Overall rating

Still working not done yet yay yay yay yay yay

Kirk B,

Martinez, CA
Daniel with Sears is very knowledgable
June 08, 2026
Overall rating

Big thanks to Daniel with Sears. He is very knowledgeable about appliances and the company. He is very professional and friendly.

Justin D,

Gainesville, FL
Ice Maker
June 08, 2026
Overall rating

Very friendly and professional, fixed our ice maker, works great!

Michael J,

Amarillo, TX
Derrick was very professional! Excellent service.
June 08, 2026
Overall rating

After much confusion with AI setting appointment. Derrick was excellent

Constance P,

Williamsburg, VA
Excellent
June 08, 2026
Overall rating

Frank was thoughtful, knowledgeable, thorough, and kind. He was able to troubleshoot the problem quickly.

Julie K,

Nashville, TN
Technician rating
June 08, 2026
Overall rating

Issac did a great job, got the part needed and returned as promised even though it was past five o'clock.

Walter H,

High Point, NC
Kenmore Elite Refrigerator
June 08, 2026
Overall rating

Tam sure knows the Refrigerator. Knows every piece of it & makes sure it's all put back in the right order. He's one of the best service persons we have met.

Barb D,

Mesa, AZ
Repair person
June 08, 2026
Overall rating

Cameron was very polite and respectful got our washer fixed. On the other hand Sears in general is a very big disappointment. My washer has been broken since the beginning of March and now just got repaired. After several, and I mean several cancelation by Sears it was fixed by him. They waited till the last minute to cancel and kept promise they would show up and then cancel. I have a disabled wife and two kids, tring to go to a laundry mat to wash clothes and to take care of her was almost impossible. Thank you Kameron for getting or washer fixed but Sears can jump of a cliff as far as I'm concerned, to put it nicely. Oh yeah you can't even call them to get a human to respond to you, no wonder there store went out of business.

Lorna P,

Kirksey, KY