Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.1K
Average Rating
4.7/5
William C
He is a very kind, friendly and very knowledgeable. He is a keeper😊
Janice A,
Toledo, OHRiding lawn mower
Fantastic great job and personality. Professional with a great attitude.
Tim S,
Seven Hills, OHRating for service provided by Billy
Great service...really 5+. He first called when he was about 20 minutes out and asked if i was having any issues with the cooling unit. Then called again when in my driveway, greeted me and gave clear instructions as to what he needed me to do. He completed the exterior inspection and servicing and then came inside to inspect filters. He advised that with this extreme heat the unit can only do so much and to be patient with it b/c its in good condition...the high temps and high humitidy are challenging. He listened while i explained my SOP and agreed that it was a good process to continue. I asked if there was anything i should be watching out for, he said No, all was good. I felt reassured that Sears had, again, won the ball game and continues to earn my respect and loyalty. Thank you for Billy, a true professional, who seemed concerned about me as a customer, my unit as his product and is highly competent and capable. Thank you, Sears!
Joniene T,
Nashville, TNFriendly and knowledgeable
Sears came out 3x and left 3x without resolving the issue. It seems the problem could have been diagnosed on the 1st even second trip. Here it is a month later and I have no refrigerator. The technician today was great. Friendly and explained everything completely
Rosalind C,
Oakland, CAGreat Service
Came on time explained issue fixed issue with great customer service
Laketa J,
Chicago, ILExcellent service
Gary was a great tech, knowledgeable and personable. Identified the problem and solved it.
Mason H,
Los Altos, CAAwesome
James did a fantastic job. He explained everything to us and recommended a vent cleaner/ repair/install, to fix a poorly installed dryer vent. Very professional and would recommend to anyone.
Linda B,
Lexington, NCWasher Service
Troy was very courteous and professional. Explained everything in detail and made sure everything was running smoothly before he left.
Scott M,
Sparks, OKVery knowledgeable technician.
Max did a great job for us. Explained all of our options and helped us make an informed decision.
Mary R,
Rockford, MISears dish washer repair service .
Excellent for repair of my dish washer and very social to share the progress.
Donald H,
Annapolis, MD