Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Washer
Very nice to work with. Very professional and informative. Recommend
Deadra L,
Perry, IAVery helpful
Tracy quickly identified the issue and solution and even took the time to look at another appliance I was having difficulty with. He explained everything in a way that was very easy to understand.
Eric L,
Towanda, PASears Home Service - Clothes Washer Repairs
Mr. Kelvin did a great job repairing the clothes washer.
Krishan V,
Dayton, TXMuch better experience this time.
Everything was done in a professional and timely matter. Very happy with the service. TY
Betty P,
Littlestown, PATested but could not work on this brand
They were very polite and said they could check the coolant and function, but if it needed parts they don't service this brand of mini-split unit. They identified the problem and suggested that it might still be under warranty, less than 10 years old.
Anne F,
Sun Prairie, WIGreat Guy.
He listen. He helped me as much as he could. If Sear has to come back again I hope they send him.
Shari A,
Titusville, FLEfficient, knowledgeable and punctual
Mr. Kevin had all the answers, that's for sure. Knew exactly what the problem was from the very beginning. Cleaned out the ice at the bottom of the fridge, ordered the parts. And then he returned to install the part, practically taking the refrigerator apart. Happy to know that there were no extra pieces left over when he put everything back together. The only negative, was he was training somebody else. I really wish they were train people on somebody else's dime. Because it slows down the process. On the other hand, trainee followed orders and worked effectively on Kevin's instructions. Kevin is an excellent trainer.
Linda V,
Savannah, TXjenn air repair
Michael did a great job identifying the problem and fixing it. Any complaint I have is not with Michael but rather with the scheduling window. Having to remain at home from 8 to 5 when the home office must realize the technician will not arrive until late afternoon shows little concern for customer time.
Julie G,
Warwick, RIRating services
This young man was very nice. Had my repair done in no time. Polite and friendly too. Nice kid.
Valerie S,
Oak Lawn, ILPunctual
Rodolfo was extremely helpful and punctual. Thank you for the good work.
Jet P,
Lakewood, CA