Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Excellent Service Guy!!!
Sean was informative and explained everything. Super nice too! Thanks Sean!
Susan N,
Cincinnati, OHExcelente technician
Knew what he was doing, unlike the previous techs (?). Intelligent trouble shooting . Very polite guy . Needs a raise. Getting thru to the company via phone number different experience . horrible .Atrocious . Stressful .
Marlene M,
Los Angeles, CAGREAT
James taking the time to explain what had taken place. He was very thorough.
Smoker W,
Merrillville, INTechnician Review
Durrell is very courteous and definitely knows what he's doing. He's very thorough Keep up the good job.
Romeo J,
Troy, MIPatient!
Andrew was incredibly patient and explained the problem and solved it quickly. Also told me how to prevent the problem moving forward. Would highly recommend!
Luisa B,
East Meadow, NYExcellent
On time per text update, friendly and knowledgeable. Helpful and patient.
Margaret B,
Amherst Junction, WIService Rendered in Fixing Our Dryer
He is so friendly, respectful and knowledgeable technician. He was able to fix our dryer. He is one of your company's assets. Keep him.
Marlon C,
Rosedale, MDProfessional representation
Ernesto was very informative and professional. He is an asset to your organization.
Angelafrank G,
Dunlay, TXGreat service
Thomas was informative and efficient. He was able to provide incredible service.
Dylan B,
Joliet, ILCustomer
I live Javen as my technician. The problem I have is this is the 3rd time they've come out to fix the same problem. I googled my Model number and the problem I'm having is a known problem for this refrigerator. And the parts are not factory parts. I don't know why Sears will not redeem it as defective instead of all these different non factory parts parts. But Technician Javen is a 10/10.
Deidre J,
Garyville, LA