Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Service repair
June 12, 2025
Overall rating

Tom is very knowledgeable and personable. He has worked on our Craftsman mower several times, and we have no complaints with the quality of his work.

Pamela S,

Bates City, MO
Excellent Job!
June 12, 2025
Overall rating

Christopher was very helpful, professional, and transparent! He answered all of my questions thoroughly. I would recommend him to anyone that needs service.

Emily L,

Claremont, CA
Great work by Jonel.
June 12, 2025
Overall rating

Jonel did a great with our stove. The initial assessment was incomplete but Jonel was able to fix the oven with parts that has carries.

Chris S,

Portland, OR
I rated him stars. He did a good job and was very profestion
June 12, 2025
Overall rating

It was good just didn't like the time line 8-5

Linda C,

Decatur, AL
EXCEPTIONAL Service
June 12, 2025
Overall rating

Randall provided excellent service. He communicated well with me (landlord). My tenants then confirmed that Randall provided exceptional service, installed new dishwasher part and dishwasher working ! Randall was very professional & courteous.

Lora C,

Haiku, HI
Improve communication
June 12, 2025
Overall rating

Kenneth did a great job. The improvement that is needed for this service includes: 1-being able to call a number to speak to a live person 2-being notified on the day of the service with updates on the time of arrival. I signed up for text alerts and received none the day before and the day of the service 3- using artificial intelligence is not helpful for the customer

Aileen Y,

Honolulu, HI
Exceeded my expectations
June 12, 2025
Overall rating

After dealing with a previous vendor who wouldn't return a call or AHS requesting vendor to call me , which they didn't. I had concerns on this repair company and repairman. What a wonderful surprise!! Paul sent out an appointment Time,it was met, he figured out very quickly what the problem was and Repaired. Paul was very professional and friendly I would definitely recommend him to family and friends. If I have an appliance problem again, I would request him as my repairman, he was that fantastic

Nancy M,

Cheyenne, WY
First Class Service
June 12, 2025
Overall rating

Our technician was friendly and knowledgeable He completed the task in short time and had our dryer running

Jerry H,

Enterprise, AL
Great service tech
June 12, 2025
Overall rating

On time, explained the fault and the fix. Resolved upon the part was made available.

S N Uppi,

Chandler, AZ
Great!
June 12, 2025
Overall rating

He was kind, knowledgeable, professional and quick to resolve the problem. Thank you God bless you, Enrique

Linda T,

Fontana, CA