Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

161.9K


Average Rating

4.8/5

Steve
May 02, 2025
Overall rating

Steve was very knowledgeable and explained things clearly. Very pleasant. Good experience.

Carole B,

South Lyon, MI
Noel is da man.
May 02, 2025
Overall rating

He is a tru professional, and went above and beyond to ensure that the services were 100% the perfection.

Julio M,

La Vernia, TX
Refrigerator repair
May 02, 2025
Overall rating

The experience was completely awesome one of the best encounters I've ever had

Tillman B,

West Memphis, AR
Sears Kenmore Dryer Repair
May 02, 2025
Overall rating

Todd was professional and personable. I'll know how well his repair is when the parts ordered arrive.

Stephen S,

Alliance, OH
Steve
May 02, 2025
Overall rating

Steve was so very helpful, courteous, friendly

Julie L,

Morris, IL
Repair
May 02, 2025
Overall rating

The technician was excellent in his repair and timely coming out to the home after a technician was able to come out. However, I was overall disappointed with the time frame that it took for someone to come out to my home. I contacted the repair department in February and I continue having no show and mistakenly canceled my appointment by your computer when I tried to answer the message telling me the technician was unable to make the visit. I was also informed that I would be receiving an inconvenience compensation for the missing appointments, after I stated home all day waiting for a technician. This never happened and some how a denial was sent instead.

Arcole J,

Centreville, MS
Repair reviews
May 02, 2025
Overall rating

Very fast, prompt, and straightforward

Armando R,

Mcallen, TX
AC repair
May 02, 2025
Overall rating

Great job very professional

Franklin P,

Riverview, FL
Review of AE Service call for LG refrigerator
May 02, 2025
Overall rating

Edward was very knowledgeable and courteous. He was efficient, arrived ahead of schedule, provided regular communication and cleaned up after completing the service visit. He replaced our condenser in our LG refrigerator and provided helpful information on what to do once the fridge had an opportunity to cool down to the correct temperature. He was professional and knew his trade. Thank you Ed.

Chris N,

Ypsilanti, MI
Humberto excellent; Sears online appointment system poor.
May 02, 2025
Overall rating

Humberto is expert and a pleasure to work with. He even made up for the poor Sears online appointment system which never allowed me to speak with an agent about a mistaken appointment, no matter how or how many times I asked. Thank you Humberto.

Nadine S,

Laguna Woods, CA
Appliance Repair & Home Repair Services Reviews